Published by BeerTasting on Apr 19, 2024

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Why should I report an Issue with BeerTasting - Beer Guide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BeerTasting to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BeerTasting - Beer Guide

1. Rate beers, write reviews and never forget a good beer again!

2. Or you want to discover new beers and never forget a good beer again?

3. Become part of the largest German-language BeerTasting community with over 222,000 recorded beers and millions of reviews.

4. Insights - Information about beer, brewery and ratings: Compare beers and always find the best beer!

5. BeerTasting is your guide through the chaotic beer jungle!

6. Scan - scan beer (bottle or can) ean barcode: Beer is automatically recognized.

7. Need help with your beer selection?

8. Then BeerTasting is the right place for you!

9. Rate - Your opinion counts!

10. Community - Network with your friends or like-minded beer geeks - Check the reviews and ratings of the community and stay up to date with the news and activity feeds!

BeerTasting Customer Insights

1. Error messages are non-informative, when i am able to get in at all.. Supposed to be using this as part of my Beer Advent Calendar, but Untappd- which doesn't even have the supposed integration with the product- is better to find the beers.Every action leads to an error message.

2. Good thing I'm drinking.Account creation process would not work (though it registered the fact that I had provided me email- so that is now taken), email password reset process would not work (though it was able to detect when my 2 passwords didn't match), and I'm now done with my beer.

3. Same phone, same advent calender of beer and the latest update doesn't work at all on my less-than-2yr-old LG Android phone.

4. Closing and reopening the app seems to complete the request (i.e. submitting reviews, writing notes, etc.). Even the website email verification ends in an error message, yet my account was created and verified anyways.

5. Any app that you can't install and get logged into in the time it takes you to finish a beer is not worth my time :(Loved this app LAST year when it worked on my phone.

6. I enjoyed reading about the beers and brewers each day with last year's edition, and left reviews and rated each day's beer.

7. This version is very difficult to find what your looking for, wont save and extremely slow at refreshing, on top of having this new version launched at the worst time during the start of the 2020 Advent Calendar and not before it.

8. Second, it gives me an error every single time I try to rate a beer, but later I'll see that my rating was saved.

9. So I tried typing the name in the search and the search function doesn't work either.

10. Did they get added? I don't know.Junk. Never loads breweries, taking a picture of the label no longer works, always gives error when doing things.

11. Error codes include, can't load beers, can't load list, etc.

Steps to Troubleshoot & Fix BeerTasting Issues

1. Fix BeerTasting Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BeerTasting: Restarting the app will resolve most errors.
  2. Update the BeerTasting App. Here is how:
    1. On Android goto PlayStore » Search for "BeerTasting" » Open BeerTasting - Beer Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BeerTasting » click "UPDATE".
  3. Clear BeerTasting - Beer Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from BeerTasting servers.
    1. On Android, goto Settings » Apps » Select "BeerTasting - Beer Guide" » click Storage » click "Clear Cache".
  4. Check BeerTasting app permissions. If any of these permissions required to use your device's features are disenabled, BeerTasting might not work.
  5. Uninstall and reinstall BeerTasting. If nothing else has worked, completely uninstall BeerTasting then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BeerTasting not working


2. Fix BeerTasting Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BeerTasting be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BeerTasting not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BeerTasting may not be able to connect to the Internet when running in the background.

Reported Issues