Published by Yandex Apps on Nov 12, 2024

Report an issue with Yandex.Messenger.
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Why should I report an Issue with Yandex.Messenger?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yandex Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Yandex.Messenger

1. It's easier to work on projects when all your work contacts are in one place, and chats with family and friends don't distract you from your tasks. • There's no more confusion between business and personal messages. company, allowing you to work more efficiently with NDA material. automatically appear in Yandex Messenger from the company's contact book. and then immediately add the necessary department. • Messages can be marked "important", so you can quickly find them in a separate list. • Audio messages are automatically transcribed as text.

2. We've combined important messenger functions and added the features necessary for working in any business, such as inviting teams or departments to a group chat.

3. Yandex Messenger is a secure corporate messenger with a familiar interface.

4. Yandex Messenger is available with whichever Yandex 360 business plan best suits your company.

Yandex.Messenger Customer Insights

1. Add integration to Yandex.Disk (share files on yandex disk, being able to download files directly to cloud).Please allow automatic English to Russian and Russian to English translation in chat using auto yandex translation,like viber .thank youThe logo is beautiful and unique 👍 The interface need to be rearrange, especially the channels and friends and acquaintance layout.

2. One suggestion: It would be nice if I could send and see my SMS messages in here like on Facebook Messenger.Have been using it for my official chats.

3. One of the WhatsApp features is the chat backup option (included with text, media files and other links).

4. Add integration to Yandex.Money, to seamlessly send and recieve money.

5. Happy using yandex messenger❤️❤️ Need a major update like 1.

6. So i think, it will be easy enough for you to turn on these features.I do generally like the app, though today, when I wanted to send the gif to my friend, YM has declined me by telling about the file size limit.

7. Additionally, it would be better, if YM push notifications would come via YM only and not f/Yandex too.5 stars if the UI was improved and you can use SMS to send texts to friends and family.

8. Add integration to Yandex.Translate (being able to translate messages).

9. I can't find a way to send SMS messages to people that don't have the appGreat start devs.

10. Also the color of the logo if possible could go on the traditional color of yandex to be in uniformity.

11. Add more channels in a drop down format.I like this messenger alot better then the apple I use to use.It is an incredible app! I like the functions and the overall looks.

Steps to Troubleshoot & Fix Yandex.Messenger Issues

1. Fix Yandex.Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yandex.Messenger: Restarting the app will resolve most errors.
  2. Update the Yandex.Messenger App. Here is how:
    1. On Android goto PlayStore » Search for "Yandex.Messenger" » Open Yandex.Messenger » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yandex.Messenger » click "UPDATE".
  3. Clear Yandex.Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from Yandex.Messenger servers.
    1. On Android, goto Settings » Apps » Select "Yandex.Messenger" » click Storage » click "Clear Cache".
  4. Check Yandex.Messenger app permissions. If any of these permissions required to use your device's features are disenabled, Yandex.Messenger might not work.
  5. Uninstall and reinstall Yandex.Messenger. If nothing else has worked, completely uninstall Yandex.Messenger then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yandex.Messenger not working


2. Fix Yandex.Messenger Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yandex.Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yandex.Messenger not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yandex.Messenger may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want delete my account because i Don't want to use it

    — by Kalpana 3 years ago

  • Hello, i just wanna delete my yandex messenger account and all its related data permanently please

    — by droidbot0000 3 years ago