Contact Yandex.Messenger (beta) Customer Service

Why chat with our AI Yandex.Messenger (beta) Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Yandex.Messenger (beta).
3. Skip support wait times and emailing back and forth. Get help immediately.

1. For UX, it is better to navigate with swipe back, or transitions with shared elements.This software did not have an audience in our country, so I deleted it.

1. Fix Yandex.Messenger (beta) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Yandex.Messenger (beta): Restarting the app will resolve most errors.
2. Update the Yandex.Messenger (beta) App. Here is how:
   1. On Android goto PlayStore » Search for "Yandex.Messenger (beta)" » Open Yandex.Messenger (beta) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yandex.Messenger (beta) » click "UPDATE".
3. Clear Yandex.Messenger (beta) app cache: Clearing cached data will force your app to retrieve the latest data directly from Yandex.Messenger (beta) servers.
   1. On Android, goto Settings » Apps » Select "Yandex.Messenger (beta)" » click Storage » click "Clear Cache".
4. Check Yandex.Messenger (beta) app permissions. If any of these permissions required to use your device's features are disenabled, Yandex.Messenger (beta) might not work.
5. Uninstall and reinstall Yandex.Messenger (beta). If nothing else has worked, completely uninstall Yandex.Messenger (beta) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Yandex.Messenger (beta) not working

2. Fix Yandex.Messenger (beta) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Yandex.Messenger (beta) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Yandex.Messenger (beta) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Yandex.Messenger (beta) may not be able to connect to the Internet when running in the background.