Published by XnView

Report an issue with XnRetro.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with XnRetro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of XnView to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About XnRetro

1. With XnRetro, you can easily create stunning images with vintage or instant effect. + I love this app it's easy to use and pic look great! + Easy to use, and wonderful results.

2. I've tried a lot of other programs and this app is by far the best one. ★ Frame borders like instant, grunge, viewfinder, film, ... ★ Share with your friends with Instagram, Twitter, Facebook, Email, ...

3. Even bad pics look great after using this app. + I love this app.

4. You can reproduce effect like lomo, holga, toy camera.

5. Please help us to improve XnView Retro by sending your bugs or requests on contact@xnview.

XnRetro Customer Insights

1. STILL, I encourage fans who are able to pay to go ahead and buy the pro version (it's really cheap) so we can support the people who gave us this great app.I have a ton of editing apps but keep coming back to this one again and again... I love how it saves your last effects so it's easy to do batch edits or just remember your favorite settings.

2. It is a an amazing App! Thanks to it Creators 🌚👍🏾By far one of the worst photo editors.neat filters and optionsNice add age to photos!Awesome I loved it.......Nice app.very pleased with your work.Your best keep upEven if this is the free version, the app gives you enough tantalizing effects that there is almost no need to buy the paid version.

3. it's easy to use, simple but plenty of features, and unique among all the other editing apps.

4. To make things worse, there are ads, and one still has to buy the app to have access to all filters.Love this App.

5. I had it on a phone that was destroyed and went without it for some time.

6. Cute, but not very useful.

7. I am so glad to have it once again.

Steps to Troubleshoot & Fix XnRetro Issues

1. Fix XnRetro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart XnRetro: Restarting the app will resolve most errors.
  2. Update the XnRetro App. Here is how:
    1. On Android goto PlayStore » Search for "XnRetro" » Open XnRetro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for XnRetro » click "UPDATE".
  3. Clear XnRetro app cache: Clearing cached data will force your app to retrieve the latest data directly from XnRetro servers.
    1. On Android, goto Settings » Apps » Select "XnRetro" » click Storage » click "Clear Cache".
  4. Check XnRetro app permissions. If any of these permissions required to use your device's features are disenabled, XnRetro might not work.
  5. Uninstall and reinstall XnRetro. If nothing else has worked, completely uninstall XnRetro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing XnRetro not working


2. Fix XnRetro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make XnRetro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to XnRetro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, XnRetro may not be able to connect to the Internet when running in the background.

Reported Issues