Published by WU QIUPING on Apr 4, 2024

Report an issue with MetroMan China.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with MetroMan China?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WU QIUPING to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MetroMan China image 1 contact MetroMan China image 2

About MetroMan China

1. A really easy route-planner.

2. Get route, time and fare information.

MetroMan China Customer Insights

1. i love how some major landmarks are also overlayed on the metro maps to give users a better idea of which stop is for what.Has English and Chinese and multiple cities, greatnapp, it tells you how to do your connections and has options for fastest trip or least number of changes.

2. The only feature that I'd like to see in this app is being able to select a station directly on the map.A _crucial_ app for travelling in China, where the metro tends to be fast, clean, cheap, and efficient, and therefore the best way to get around.

3. Used to be my favorite app for the subway in China until it started playing an ad every single time you open the app! What the hell! Really bad, especially if you're in a rush and need to check your route on the subway quickly.

4. I have used the app in Shanghai, Beijing, Shenzhen, Suzhou, Wuxi and Nanjing and found the data provided here is accurateThe design is so clean and straight to the point it was super easy to use.

5. Must have app for travelling in China.Simple, works well, works in English.

6. Very intuitive and provided lot of information like metro times, transit time and cost.

7. It has all the needed information to make your trip planning really fast, and the best part is that it works offline as well.

8. The metro is already very easy to use but it can be difficult to find the correct station sometimes.

9. This app is ideal - feature rich, clean interface, everything it needs to be with no unnecessary fluff.Completely useless.

10. Fully recommend.The ad are too invasive, it is not intuitive to close them, and it will automatically try to download and install other app... I'm deleting it.this app is great.

11. Had to clear data after a week of use since it wasn't responding, but now it works again.

Steps to Troubleshoot & Fix MetroMan China Issues

1. Fix MetroMan China Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MetroMan China: Restarting the app will resolve most errors.
  2. Update the MetroMan China App. Here is how:
    1. On Android goto PlayStore » Search for "MetroMan China" » Open MetroMan China » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MetroMan China » click "UPDATE".
  3. Clear MetroMan China app cache: Clearing cached data will force your app to retrieve the latest data directly from MetroMan China servers.
    1. On Android, goto Settings » Apps » Select "MetroMan China" » click Storage » click "Clear Cache".
  4. Check MetroMan China app permissions. If any of these permissions required to use your device's features are disenabled, MetroMan China might not work.
  5. Uninstall and reinstall MetroMan China. If nothing else has worked, completely uninstall MetroMan China then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MetroMan China not working


2. Fix MetroMan China Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MetroMan China be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MetroMan China not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MetroMan China may not be able to connect to the Internet when running in the background.

Reported Issues