Contact Xfinity Stream Customer Service

Why should I report an Issue with Xfinity Stream?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Comcast to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Watch sports, news, movies, shows and more. - Look up your existing Xfinity ID (email, mobile phone, or username) or reset your password: xfinity. - Please note: This app features Nielsen’s proprietary measurement software which will allow you to contribute to market research, like Nielsen’s TV Ratings. - License Agreement: Your use of this application is subject to the Xfinity Web Services Terms of Service located at .

2. Enjoy the entertainment you love with the Xfinity Stream app, access included for all Xfinity and NOW TV customers.

3. If you do not agree to the terms and conditions of the Web Service Terms of Service, do not download, install, or use this application.

1. Seriously considering changing my cable providerI've been using this app for little over a year from a iPad mini to a iPod touch 5th generation now to a Samsung galaxy fold this app has been quite well and I haven't had to many issues while I have noticed other reviews complain on speed and other things I have never experienced any over those issues myself.

2. As a result I only use YouTube, Peacock and Netflix on my bedroom TV (they all look perfect).Thank you for fixing the screen cast issues with Vizio, I can now stream happily... But there seems to be a lag on the voice synch, I'm starting to notice the same with the set top box also... After resetting the set top box it'll fix itself but eventually return as well as with the Stream app.

3. That's the reason I chose Xfinity over Fios and DirecTv ... the ability to watch recordings from other countries as I travel a lot for work.

4. My internet speed is great and if I switch to another streaming app I can watch steady 4K movies with no interruption but yet the Xfinity app can't even play for 15 seconds without stopping and restarting.

5. It works fine on my S21+ phone, but on the tablet it consistently hangs trying to start a video stream.

6. So now I installed it on my samsung phone it works great, but I don't get a full screen.

7. So disappointed.3 blinking dots of death... after 10 minutes of attempting to stream a station, I tried a few other stations with no success.

8. Yes, I have shut down other apps, cleared cache's and accepted appropriate permissions.So I have installed it on my samsung ipad.

9. Xfinity Stream has always been slow to load, but this is garbage.

10. Fairly often when I do get a new stream started it will play the audio, but flicker the video from the last video I played.

11. (NHK World being the one I watch most) I do not watch shows on my phone.

1. Fix Xfinity Stream Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Xfinity Stream: Restarting the app will resolve most errors.
2. Update the Xfinity Stream App. Here is how:
   1. On Android goto PlayStore » Search for "Xfinity Stream" » Open Xfinity Stream » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Xfinity Stream » click "UPDATE".
3. Clear Xfinity Stream app cache: Clearing cached data will force your app to retrieve the latest data directly from Xfinity Stream servers.
   1. On Android, goto Settings » Apps » Select "Xfinity Stream" » click Storage » click "Clear Cache".
4. Check Xfinity Stream app permissions. If any of these permissions required to use your device's features are disenabled, Xfinity Stream might not work.
5. Uninstall and reinstall Xfinity Stream. If nothing else has worked, completely uninstall Xfinity Stream then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Xfinity Stream not working

2. Fix Xfinity Stream Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Xfinity Stream be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Xfinity Stream not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Xfinity Stream may not be able to connect to the Internet when running in the background.