Contact Blue Stream TV Customer Service

Why should I report an Issue with Blue Stream TV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MobiTV Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I just spent 20 minutes on the phone with a very nice and knowledgeable technician and he was not able to fix the problem either.I Called technical support for logging in assitance and was told this app is no longer supported and to download the other Blue Stream Fiber app with the green logo.Didn't work with our Blue Stream password.

2. Doesn't work! We're supposed to be able to watch many channels while away from home, as detailed on the Bluestream website, but I have only been able to do that one time! Get it fixed and then live up to your advertisement and commitments!Initial installation was unwatchable.

3. After the fourth service technitionn came and fixed the first three techs screwup, it finally is at least watchable, although the recorded prograrms are sketchy and the boxes seem to go to sleep, sometimes requires unplugging it to get it to reboot.

4. Annoying!After trying to login, and the login not working, and an hour of customer support, I was told this is still in testing and not ready for release.

5. Then, today, a Blue Stream rep on Facebook told me this app is only for customers in certain areas.

6. What company would only release their app to certain customers and/or release it and it's only in testing mode.

7. I dont know what or who to believe but this is a failure all around.After initial installation it was a disclaimer saying I would have to call for a password.

8. It's the worst cable provider we've ever had.Boooo! No Chromecast support, only works on your local network which is dumb.

9. I'm sure that I've never had to do that before having to set up an account I decided to unstall.Don't know why you'd launch an app that doesnt work.

10. People are nice but clearly they are limited in what issues they can solve.This app does not work.

11. Typical I am afraid of Blue Stream.

1. Fix Blue Stream TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Blue Stream TV: Restarting the app will resolve most errors.
2. Update the Blue Stream TV App. Here is how:
   1. On Android goto PlayStore » Search for "Blue Stream TV" » Open Blue Stream TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blue Stream TV » click "UPDATE".
3. Clear Blue Stream TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Blue Stream TV servers.
   1. On Android, goto Settings » Apps » Select "Blue Stream TV" » click Storage » click "Clear Cache".
4. Check Blue Stream TV app permissions. If any of these permissions required to use your device's features are disenabled, Blue Stream TV might not work.
5. Uninstall and reinstall Blue Stream TV. If nothing else has worked, completely uninstall Blue Stream TV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Blue Stream TV not working

2. Fix Blue Stream TV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Blue Stream TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Blue Stream TV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Blue Stream TV may not be able to connect to the Internet when running in the background.