Contact StreamTV Customer Service

Why chat with our AI StreamTV Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of StreamTV.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Don't know why Tivo is listed as developer.Bluffing too much always freezing not even worth the time or money so I switch back over to regular cableKeep on receiving Media Errors! Can't watch DVR recordingsBetter than there regular packages but 25 mg too slow storage to small.

2. With great features to access and unlike other apps, I can hear it while I use other apps in the process.Loads slow, picture quality sucks.

3. Unplug your modem for 1 minute let it reload, Uninstall then reinstall the app here is the kick in the back side "give it a couple of hours to sync".

4. It is also unfortunate that I can't use the mobile app outside of my home, which literally makes it not mobile.Excellent app for replacement of cable boxes/equipment.

5. If you plan on using this on any other platform then your phone app has to reload minimum of 6 times.

6. The captions setting has to be turned on or off every time the TV app is used, as opposed to staying set one way even after the app is closed.

7. Within 5 minutes of activating, I canceled my trial.Do not waste your money.

8. Only plus is not having wires from a cable box.This is only for cable subscribers in Michigan.

9. If it was free I would understand the poor quality.

10. You need 1 hour before your show starts so it will not a ring of death and kicks you off.

11. I got this app to go with the 30 day free trial of Stream through my internet provider.

1. Fix StreamTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart StreamTV: Restarting the app will resolve most errors.
2. Update the StreamTV App. Here is how:
   1. On Android goto PlayStore » Search for "StreamTV" » Open StreamTV by Buckeye Broadband » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for StreamTV » click "UPDATE".
3. Clear StreamTV by Buckeye Broadband app cache: Clearing cached data will force your app to retrieve the latest data directly from StreamTV servers.
   1. On Android, goto Settings » Apps » Select "StreamTV by Buckeye Broadband" » click Storage » click "Clear Cache".
4. Check StreamTV app permissions. If any of these permissions required to use your device's features are disenabled, StreamTV might not work.
5. Uninstall and reinstall StreamTV. If nothing else has worked, completely uninstall StreamTV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing StreamTV not working

2. Fix StreamTV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make StreamTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to StreamTV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, StreamTV may not be able to connect to the Internet when running in the background.