Published by cerdillac

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Why should I report an Issue with Thumbnail Maker for Videos?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of cerdillac to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Thumbnail Maker for Videos image 1 contact Thumbnail Maker for Videos image 2

Thumbnail Maker Customer Insights

1. Fix that and I will change my rating to five stars.I experience restarting to d beggining while I'm making, what is the problem? Pls look Edit : I'm sorry but I dont recommend using this, you can't make a thumbnail cuz it keeps restarting Edit again : there was no respond, d problem start to annoy me it restart every minute you cant use it.It's good for some cases but if you want to gameplay.

2. On vidios it's bad ads come on the bottom it barly has any pictures you don't get to create one and I mean ONE Single thingI cant figure out a way to make it my thumbnail.and you cant make your own stickers.if you want a thumbnail in your camearroll for a picture this would be a great app.

3. I really wanted this to work and I was very disappointed with the results.I would give this a 0 star if i could! After i download it I went to go try it out, the first part was easy, but then I couldn't do anything else with it, lemuel viesca is right, this app is not recommend.The 5 star ratings are botted.

4. first of all if you are like me and you use a cromebook it will not work i cant even get in and if anyone is sooking for a free one because this wont work google slides is good.

5. I didn' t even get past the loading screen because it said "This app keeps stopping" I do NOT reccomend this app.ive seen some good things and some not so good things about this but personaly i dont like it.

6. It's pretty good for what it is, but when you go to type over your thumbnail, the word text appears on the thumbnail and there's no way that I was able to find to delete it.

7. Its not even that good! As soon as i downloaded it my computer shut down and didnt turn on into 8 days! I do not reccomended it!this app is pretty bad.

8. but thats my opinion and a sudgestion for aneyone haveing the same problemI love the app, it is great but, the water mark.

9. That is really annoying.

10. YOU HAVE TP PAY TO REMOVE IT.

Steps to Troubleshoot & Fix Thumbnail Maker Issues

1. Fix Thumbnail Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Thumbnail Maker: Restarting the app will resolve most errors.
  2. Update the Thumbnail Maker App. Here is how:
    1. On Android goto PlayStore » Search for "Thumbnail Maker" » Open Thumbnail Maker for Videos » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Thumbnail Maker » click "UPDATE".
  3. Clear Thumbnail Maker for Videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Thumbnail Maker servers.
    1. On Android, goto Settings » Apps » Select "Thumbnail Maker for Videos" » click Storage » click "Clear Cache".
  4. Check Thumbnail Maker app permissions. If any of these permissions required to use your device's features are disenabled, Thumbnail Maker might not work.
  5. Uninstall and reinstall Thumbnail Maker. If nothing else has worked, completely uninstall Thumbnail Maker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Thumbnail Maker not working


2. Fix Thumbnail Maker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Thumbnail Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Thumbnail Maker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Thumbnail Maker may not be able to connect to the Internet when running in the background.

Reported Issues