Published by CBS Local

Report an issue with CBS Boston.
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Why should I report an Issue with CBS Boston?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CBS Local to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CBS Boston

1. The WBZ 4 / CBS Boston app brings you the latest news, sports, weather and lifestyle content from the Boston area.

2. In addition the CBS News Boston stream is always available.

CBS Boston Customer Insights

1. Useless!I don't know why you discontinued the weather app but in order for me to keep the news app you have to make the interactive weather map into a interactive radar that actually functions like your weather app did please do this because I love WBZ News and weather and don't really want to install another local app or appsA disgrace.

2. Sad excuse for a website.Cut off local weather for national news.

3. No settings feature, can not find just local news.

4. Great ,weather coverage, clear and easy to understand.

5. I watch bz news on TV but this is 23 years into the 21st century.

6. I installed this only because my CBS weather app is showing messages that it is no longer supported.

7. But the weather portion of this app is terrible.

8. Great, news coverage.

9. The daily weather box is tiny and unreadable.

10. 6 day old weather.

11. Ads before important brealing news.

Steps to Troubleshoot & Fix CBS Boston Issues

1. Fix CBS Boston Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CBS Boston: Restarting the app will resolve most errors.
  2. Update the CBS Boston App. Here is how:
    1. On Android goto PlayStore » Search for "CBS Boston" » Open CBS Boston » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CBS Boston » click "UPDATE".
  3. Clear CBS Boston app cache: Clearing cached data will force your app to retrieve the latest data directly from CBS Boston servers.
    1. On Android, goto Settings » Apps » Select "CBS Boston" » click Storage » click "Clear Cache".
  4. Check CBS Boston app permissions. If any of these permissions required to use your device's features are disenabled, CBS Boston might not work.
  5. Uninstall and reinstall CBS Boston. If nothing else has worked, completely uninstall CBS Boston then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CBS Boston not working


2. Fix CBS Boston Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CBS Boston be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CBS Boston not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CBS Boston may not be able to connect to the Internet when running in the background.

Reported Issues