Contact AZFamily News Phoenix Customer Service

Why should I report an Issue with AZFamily News Phoenix?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KTVK Digital Media, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Arizona's Family (KTVK 3TV, KPHO-TV CBS 5, and Arizona's Family Sports) is the state's largest local news, weather, and sports.

2. No one else covers Arizona like Arizona's Family News.

3. Watch our newscasts free 24/7 from anywhere, or get news on your time with our on-demand videos and podcasts.

4. Easily send your photos and videos directly to the Arizona's Family Newsroom.

5. We cover all parts of the Phoenix metro area and every part of the state from our exclusive bureaus in Flagstaff, Yuma, and Tucson.

6. Be in the know first with our customizable news alerts from our newsroom. See news happen?

7. You might even see it appear on one of our newscasts!

1. I could not care less about sports, and I have sports notifications turned off, but I'm still always getting notifications about Cardinals and Suns news.not accessible friendly.

2. What happened to traffic? You use to have a link directly on the main page, now i can only find in the menu and its not the same maps and traffic info as before.

3. Why can't we have the option to add the different layers instead of having to remove everything just to "see" the radar clearlyI wish you would fix your notifications.

4. And when I get a breaking news alert, I will click on the link and again never ending loading.

5. Clean it up and maybe I'll try it again.So far don't like as much, used mostly for weather and radar but find the warning boxes and Temps distracting make it harder to see.

6. Where are the traffic maps that you use in your programming? Update 3/9/20: traffic maps seem to of reappeared.

7. An ad right under the first story and one at the bottom of the phone that does not move and remains in place.

8. I open the app sometimes to an Advertisement and can't get out of the screen except hitting the home button on my phone.

9. The size of the font is very very small which makes it very difficult for people who are sight impaired to read.

10. Can remove temp layer but have to do every time will not hold from view to view.

11. Are you reporting advertisements or news?? Think about the business you're in.

1. Fix AZFamily News Phoenix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AZFamily News Phoenix: Restarting the app will resolve most errors.
2. Update the AZFamily News Phoenix App. Here is how:
   1. On Android goto PlayStore » Search for "AZFamily News Phoenix" » Open AZFamily News Phoenix » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AZFamily News Phoenix » click "UPDATE".
3. Clear AZFamily News Phoenix app cache: Clearing cached data will force your app to retrieve the latest data directly from AZFamily News Phoenix servers.
   1. On Android, goto Settings » Apps » Select "AZFamily News Phoenix" » click Storage » click "Clear Cache".
4. Check AZFamily News Phoenix app permissions. If any of these permissions required to use your device's features are disenabled, AZFamily News Phoenix might not work.
5. Uninstall and reinstall AZFamily News Phoenix. If nothing else has worked, completely uninstall AZFamily News Phoenix then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AZFamily News Phoenix not working

2. Fix AZFamily News Phoenix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AZFamily News Phoenix be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AZFamily News Phoenix not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AZFamily News Phoenix may not be able to connect to the Internet when running in the background.