Published by Sinclair Digital Interactive Solutions on Nov 17, 2024

Report an issue with CBS 21 News.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with CBS 21 News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sinclair Digital Interactive Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CBS 21 News

1. The CBS 21 News News app delivers news, weather and sports in an instant.

2. With the new and fully redesigned app you can watch live newscasts, get up-to-the minute local and national news, weather and traffic conditions and stay informed via notifications alerting you to breaking news and local events.

CBS 21 News Customer Insights

1. 😒Very good for news and weatherIt doesn't bring all the newest version of the news on.Very good and reliableGreat unbiased news reporting.No dark mode with new update.

2. Very annoying to have to search through every news story to find the one that popped up in your notifications.It never loads and the push notices about news articles aren't ever there.

3. Recently I have been unable to view the news stories directly from my notifications.

4. Instead whenever I try to view something that appeared in my notifications, it takes me to the general explore page.

5. Even uninstalling and reinstalling hasn't fixed this.

6. Every time.

Steps to Troubleshoot & Fix CBS 21 News Issues

1. Fix CBS 21 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CBS 21 News: Restarting the app will resolve most errors.
  2. Update the CBS 21 News App. Here is how:
    1. On Android goto PlayStore » Search for "CBS 21 News" » Open CBS 21 News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CBS 21 News » click "UPDATE".
  3. Clear CBS 21 News app cache: Clearing cached data will force your app to retrieve the latest data directly from CBS 21 News servers.
    1. On Android, goto Settings » Apps » Select "CBS 21 News" » click Storage » click "Clear Cache".
  4. Check CBS 21 News app permissions. If any of these permissions required to use your device's features are disenabled, CBS 21 News might not work.
  5. Uninstall and reinstall CBS 21 News. If nothing else has worked, completely uninstall CBS 21 News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CBS 21 News not working


2. Fix CBS 21 News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CBS 21 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CBS 21 News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CBS 21 News may not be able to connect to the Internet when running in the background.

Reported Issues