Contact CBS DFW Weather Customer Service

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1. Simple.So is there not a nice screen widget? I have looked and looked , also calling the radar a MAP is misleading, all other apps come right out and say RADAR, if I need map I use Google maps So I have tried a few other apps have really nice 4x2 weather/ time app i keep top of my main phone screen, just can't find and widget in this app, weather accuracy is good, your so called map has a time based moving map (radar) which is a must to track a storm, But no nice widgetI really like that I can check just the weather on this app, but I see that it's being disabled on 3/31.

2. I dislike ads of any type, but at least the current ads don't take over the screen or prevent seeing the weather info.app works ok, but I find the audible notification of whenever there is a new video from Channel 11 to be very annoying.

3. I have to hit hourly outlook before the current outlook can even be looked at! It was never like this before! What the heck is going on with this app?!It would randomly yell "news station alert" when there wasnt an emergency no matter if your volume was turned off or if you had notifications from the app turned off, it would still shout.

4. Now when I want the weekly weather I have to tap it, and I get a blank screen, so I have to go back and click it again to be able to see the weekly forecast.

5. Before y'all changed it, I was able to watch weather & check phone, it was rite on point.

6. Will look for another app now.I am currently moving my TV is packed, I live in MD where the weather changes all the time.

7. Earth quakes only show magnitude & when but not where!? The temps cover the map to point of not being able to see anything.

8. Intermittent ads have improved in presentation and don't seem to interrupt weather info as previously.

9. Wish it could show frontal boundaries.Really has gone down in what uses have been able to ha e been performed before.

10. The hourly feature in the app is better than the one you get from the weather channel.

11. Unfortunately most local news stations do this to some degree.Updated map? Ocean is black, can't pin point anyplace.

1. Fix CBS DFW Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CBS DFW Weather: Restarting the app will resolve most errors.
2. Update the CBS DFW Weather App. Here is how:
   1. On Android goto PlayStore » Search for "CBS DFW Weather" » Open CBS DFW Weather » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CBS DFW Weather » click "UPDATE".
3. Clear CBS DFW Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from CBS DFW Weather servers.
   1. On Android, goto Settings » Apps » Select "CBS DFW Weather" » click Storage » click "Clear Cache".
4. Check CBS DFW Weather app permissions. If any of these permissions required to use your device's features are disenabled, CBS DFW Weather might not work.
5. Uninstall and reinstall CBS DFW Weather. If nothing else has worked, completely uninstall CBS DFW Weather then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CBS DFW Weather not working

2. Fix CBS DFW Weather Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CBS DFW Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CBS DFW Weather not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CBS DFW Weather may not be able to connect to the Internet when running in the background.