Published by CBS Local

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Why should I report an Issue with CBS Los Angeles?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CBS Local to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CBS Los Angeles

1. The CBS 2 / KCAL 9 CBS Los Angeles app brings you the latest news, sports, weather and lifestyle content from the Los Angeles area.

2. In addition the CBS News Los Angeles stream is always available.

CBS Los Angeles Customer Insights

1. Please fix this issue, I like the application but it's annoying to be doing this all the time.What is so hard about having notifications take you to that article when pressed? This was the big problem with your old app and all other news apps don't seem to have a problem with it.

2. Just like before!When I receive alerts on this app about a specific story and click on that alert it just takes me to the main home page rather than to the specific article like every other news app.

3. Please fix! Thanks!0 stars please? I click the main story every time in the starting screen of the app and it opens chrome? And it doesn't even open the story.

4. A waste of an app if it can't display it's own stories.Ever since I downloaded this App I've gotten zillions of notifications, esp the 'chases' around the city...oy... BUT THE BIGGEST ISSUE IS IF I TRY AND GO ON THEIR SITE IT STOPS, AND THEN SEEMS TO TAKE TOO LONG FOR MY HOME PAGE TO SHOW UP.

5. It is beyond frustrating to get notifications for something, you click them and it leads to either a different article or the home screen of the app.

6. This leaves this app completely useless for headline newsCBS is my television network of choice 8n the Los Angeles area, but of all the apps I have used on all of my Android smartcast televisions, smartphones and tablets, the CBS Los Angeles is by far the worst app of all.

7. App has been installed many times and reinstalled and still does not work! Very frustrating!I have to giggle the phone or tap the screen every few seconds before my screen goes black.

8. Was the app written by enslaved fifth graders in a third world country, or perhaps blind monkeys?Horrible app!!! It never opens no matter if I try my phone, tablet or laptops.

9. Its VERY obtrusive ads block content; its weather link spawns your web browser; pressing an alert doesn't take you to that alert's article, etc.

10. Every other news app can get this figured out and lead you to the proper video or article.

11. All the other Los Angeles station apps work perfectly.

Steps to Troubleshoot & Fix CBS Los Angeles Issues

1. Fix CBS Los Angeles Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CBS Los Angeles: Restarting the app will resolve most errors.
  2. Update the CBS Los Angeles App. Here is how:
    1. On Android goto PlayStore » Search for "CBS Los Angeles" » Open CBS Los Angeles » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CBS Los Angeles » click "UPDATE".
  3. Clear CBS Los Angeles app cache: Clearing cached data will force your app to retrieve the latest data directly from CBS Los Angeles servers.
    1. On Android, goto Settings » Apps » Select "CBS Los Angeles" » click Storage » click "Clear Cache".
  4. Check CBS Los Angeles app permissions. If any of these permissions required to use your device's features are disenabled, CBS Los Angeles might not work.
  5. Uninstall and reinstall CBS Los Angeles. If nothing else has worked, completely uninstall CBS Los Angeles then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CBS Los Angeles not working


2. Fix CBS Los Angeles Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CBS Los Angeles be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CBS Los Angeles not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CBS Los Angeles may not be able to connect to the Internet when running in the background.

Reported Issues