Contact Watermark Customer Service

Why should I report an Issue with Watermark: Logo, Text on video?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of New Shine to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The only downside of this app is the lack of precise control when adding logo, e.g rotating when scaling a logoHey Man this app work great everytime, but the problem is that when I try to make logo small to place at top right corner of video it tedius/difficult to do that it rotates, flips, doesn't correctly alings with borders of video to look perfect, make it more easy.This app is really awesome, we can easily add watermark on photos and videos as well.

2. Thank You :) Update: I changed to 3 stars because You really should give us the option to choose where in the video we want the watermark to appear instead of the entire video.It's good but when I select the video and press the check mark, it says the the "Video watermark has stopped working" and I kept doing it but it fails, not too much ads which is very good but please try to fix this problem.

3. Overall 5 stars because its very good but i can't edit videos nor images without it saying that.It's a great app for easy watermark to put on videos and photos, I like it alot.

4. It doesn't only help you add watermark to your video but also compresses it while maintaining the quality of the video.

5. Only one thing that should be improved that is we can save our watermark that will reduce our time for the next uses.Initially app was very good but publicity has worson effect.

6. With the help of this app,we can create an awesome text effect.I'm in maas communication so I need to trim the video and also crop the video.

7. Please add more features for photo watermark like filters,more fonts,and stickers.

8. The image we use to make watermark is totally distorted no clearance.

9. 8.5/10.I really love this app, we can easily add text to photos and videos.

10. I don't know why this app only has 10k downloads and it's so amazing Jesus Christ! Lmao I've been searching so long for an app specifically designed for watermarks that's free and I finally found it.

11. Apart from that, we can add an own watermark in phoots also.

1. Fix Watermark Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Watermark: Restarting the app will resolve most errors.
2. Update the Watermark App. Here is how:
   1. On Android goto PlayStore » Search for "Watermark" » Open Watermark: Logo, Text on video » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Watermark » click "UPDATE".
3. Clear Watermark: Logo, Text on video app cache: Clearing cached data will force your app to retrieve the latest data directly from Watermark servers.
   1. On Android, goto Settings » Apps » Select "Watermark: Logo, Text on video" » click Storage » click "Clear Cache".
4. Check Watermark app permissions. If any of these permissions required to use your device's features are disenabled, Watermark might not work.
5. Uninstall and reinstall Watermark. If nothing else has worked, completely uninstall Watermark then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Watermark not working

2. Fix Watermark Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Watermark be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Watermark not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Watermark may not be able to connect to the Internet when running in the background.