Contact Wanelo Shopping Customer Service

Why should I report an Issue with Wanelo Shopping?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wanelo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. last but not least it doesn't have a good search uploader you can't call them and when viewing items you can't press home you have to keep pressing back.. shipping takes forever and cost a arm and a leg..when it works, its fantastic!! sadly, it hasn't been working for months.

2. After 8 months I have not received my money back on a purchase that didn't fit.(well ovr $100.00) I 💘 Wanelo but I 😠it just the same.I love this app, unfortunately it has been crashing lately, the search engine kicks you out and doesn't let you search for anything.

3. There are many times the final checkout price ended up higher because the seller inflated shipping after order was placed.My experience with Wanelo has been less than satisfactory.

4. When a purchase doesn't even ship for a few weeks and you try to cancel it since at that point you don't need it anymore, there is no reply from customer service.

5. Some of the things I bought were good imitations but the Beats headphones i bought are junk/broken.I hate I have to do separate orders and it charges for shipment each time .it should have a shopping cart.

6. I read other reviews that have been having the same issues and it says to upgrade the version, however I deleted and re-installed the app and it keeps doing the same thing.The app constantly crashes if you try searching for anything.

7. It should be a filter with multiple sellers to only show items with expedited shipping if you need something right away or not at all.

8. I've ordered items that were beautiful, I 💘them and I also ordered items that were horrible and I hated them.

9. I got frustrated and quit.Its a horrible process if you want to send your item back, trying to get a refund is a ridiculous process.

10. About two weeks ago the app would not let me see my orders anymore and would not let me delete items I had saved.

11. Samsung S9I will NEVER EVER order from wanelo again! In the past I had stopped because of how long it took to process the order and actually receive it.

1. Fix Wanelo Shopping Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wanelo Shopping: Restarting the app will resolve most errors.
2. Update the Wanelo Shopping App. Here is how:
   1. On Android goto PlayStore » Search for "Wanelo Shopping" » Open Wanelo Shopping » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wanelo Shopping » click "UPDATE".
3. Clear Wanelo Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from Wanelo Shopping servers.
   1. On Android, goto Settings » Apps » Select "Wanelo Shopping" » click Storage » click "Clear Cache".
4. Check Wanelo Shopping app permissions. If any of these permissions required to use your device's features are disenabled, Wanelo Shopping might not work.
5. Uninstall and reinstall Wanelo Shopping. If nothing else has worked, completely uninstall Wanelo Shopping then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wanelo Shopping not working

2. Fix Wanelo Shopping Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wanelo Shopping be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wanelo Shopping not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wanelo Shopping may not be able to connect to the Internet when running in the background.