Published by Trance Studios

Report an issue with Luna Photo Editor.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Luna Photo Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Trance Studios to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Luna Photo Editor Customer Insights

1. A very good app for begginers in photo manipulationtion! Simple to use with allthe basic neccesities, although, i would enjoy a skew option as none other photoshop app as it.I love the effects I can add to my photos! Usually you have to pay to get the options that are on here for free.

2. 5/5 Will recommend.Can't Save.

Steps to Troubleshoot & Fix Luna Photo Editor Issues

1. Fix Luna Photo Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Luna Photo Editor: Restarting the app will resolve most errors.
  2. Update the Luna Photo Editor App. Here is how:
    1. On Android goto PlayStore » Search for "Luna Photo Editor" » Open Luna Photo Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Luna Photo Editor » click "UPDATE".
  3. Clear Luna Photo Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Luna Photo Editor servers.
    1. On Android, goto Settings » Apps » Select "Luna Photo Editor" » click Storage » click "Clear Cache".
  4. Check Luna Photo Editor app permissions. If any of these permissions required to use your device's features are disenabled, Luna Photo Editor might not work.
  5. Uninstall and reinstall Luna Photo Editor. If nothing else has worked, completely uninstall Luna Photo Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Luna Photo Editor not working


2. Fix Luna Photo Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Luna Photo Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Luna Photo Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Luna Photo Editor may not be able to connect to the Internet when running in the background.

Reported Issues