Published by Vocom on Oct 2, 2024

Report an issue with Mushrooms app.
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Why should I report an Issue with Mushrooms app?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vocom to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Mushrooms app image 1 contact Mushrooms app image 2

Mushrooms app Customer Insights

1. Only a couple hundred species, rather limited, but app is of a good design, well thought out and shows lots of promise if they remedy those things (upload photos, spore color, more species).This is brilliant.

2. Maybe add a small dead zone banner as a footer to compensate for this in some phones.i wish the recognition wasn't so hard to snag the photo and also would like to be able to mark on map where i found the species and able to see others picks.

3. plus are all north American species in this app? thank you for making something that ensures that I know what I've got, beyond a reasonable doubt.So far so good, I was able to positively identify all the mushrooms I found.

4. But anyway, I like the photo mushroom recognition feature and all useful information about every type of mushroomBeautiful app with limited information and the mushroom recognition works very well.

5. Unfortunately, the email contact does not respond.Good start to a great concept, but needs improvement: it doesn't offer the option to use a picture from photo gallery.

6. It drives me insane! I have to use another more complete app on the side.It kinda works in somewhat limited way but crashes every time a species which has been recognized is to be stored in the 'journal'.

7. Identication Key section lacks Spore print color which is very important in some cases, yet the key has a redundant field: "fruiting body type" and "hymenophore type" serve same purpose.

8. There are room for improvement, for example I didn't understand what their mushrooms type icons mean, and couldn't find any description.

9. My other complaint is the super annoying warning that pops up every time you open the app and also every single time you tap on the recognition link.

10. If you're looking for a good mushroom app i would recommend shroomify, it's easier to navigate.Incredibly versatile and useful.

11. Minor note, I can't click the URL link on some descriptions because they are at the bottom of the info cards, which overlap the navigation buttons on my phone.

Steps to Troubleshoot & Fix Mushrooms app Issues

1. Fix Mushrooms app Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mushrooms app: Restarting the app will resolve most errors.
  2. Update the Mushrooms app App. Here is how:
    1. On Android goto PlayStore » Search for "Mushrooms app" » Open Mushrooms app » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mushrooms app » click "UPDATE".
  3. Clear Mushrooms app app cache: Clearing cached data will force your app to retrieve the latest data directly from Mushrooms app servers.
    1. On Android, goto Settings » Apps » Select "Mushrooms app" » click Storage » click "Clear Cache".
  4. Check Mushrooms app app permissions. If any of these permissions required to use your device's features are disenabled, Mushrooms app might not work.
  5. Uninstall and reinstall Mushrooms app. If nothing else has worked, completely uninstall Mushrooms app then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mushrooms app not working


2. Fix Mushrooms app Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mushrooms app be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mushrooms app not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mushrooms app may not be able to connect to the Internet when running in the background.

Reported Issues