Contact Mushroom / Fungi Engine Customer Service

Why should I report an Issue with Mushroom / Fungi Engine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mykomedia to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The filter is great and I like the visual style but needs more photos per species, descriptions and larger database.I really love the setup of this app.

2. Info on habitat perhaps? Season? Perhaps present the database entries for that item in a tabular format? I WILL be keeping this app.Overall the idea of this app is what I'm looking for in a mushroom app.

3. i very very like this app for learning so thanks.Terrible. Filters work sometimes, clicking on pictures, it only shows the scientific name, not if it's edible, what color it bruises, nothing.

4. Now I can identify HUNDREDS more!!!Please make a larger english database! Thanks!Details won't come up on galaxy s2.

5. Bit concerned that fruity/sweet plus marzipan flavour gave Deathcap!! Who reported that? Ex-user? But it did say it was a deadly poison.

6. I would like to have seen more info on final page for a fungus and not just its Latin name.

7. I adore the visuals too!Before I downloaded this app I only knew a small handful of edible mushrooms.

8. I really hope you guys will continue working on it! Adding more, working out the kinks in accuracy.

9. Needs more infoI quite like the filter system.

10. Also needs more species.

11. This is exactly the idea I am looking for.

1. Fix Mushroom / Fungi Engine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mushroom / Fungi Engine: Restarting the app will resolve most errors.
2. Update the Mushroom / Fungi Engine App. Here is how:
   1. On Android goto PlayStore » Search for "Mushroom / Fungi Engine" » Open Mushroom / Fungi Engine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mushroom / Fungi Engine » click "UPDATE".
3. Clear Mushroom / Fungi Engine app cache: Clearing cached data will force your app to retrieve the latest data directly from Mushroom / Fungi Engine servers.
   1. On Android, goto Settings » Apps » Select "Mushroom / Fungi Engine" » click Storage » click "Clear Cache".
4. Check Mushroom / Fungi Engine app permissions. If any of these permissions required to use your device's features are disenabled, Mushroom / Fungi Engine might not work.
5. Uninstall and reinstall Mushroom / Fungi Engine. If nothing else has worked, completely uninstall Mushroom / Fungi Engine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mushroom / Fungi Engine not working

2. Fix Mushroom / Fungi Engine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mushroom / Fungi Engine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mushroom / Fungi Engine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mushroom / Fungi Engine may not be able to connect to the Internet when running in the background.