Published by Viyatek

Report an issue with FaceFind.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with FaceFind: VK & Web Find Face?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Viyatek to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact FaceFind: VK & Web Find Face image 1 contact FaceFind: VK & Web Find Face image 2

FaceFind Customer Insights

1. Pretty much useless app, especially for 20 bucks/yearTried to 3 day trail... Had to put in my card info and was charged... The 3 old pictures I used, would only detect my face and not the person sitting right next to me...even when I cropped the picture it would time out before detecting the faceI used this app for a day last year and uninstalled, useless, but today i got googleplay notif that my yearly subscription is finishing and ill have to pay.

2. Small sample size, yes... but still only got 1/5 correct..... Was gonna change my bank anyways.... smhVery useful and helpful in finding friends and people you wanna meet! I enjoyed it👌🏻😊Amazing app! I found the person I was looking for just in seconds.

3. It just show "Technical error" and shuts down.Downloaded this app and it requires your banking details for a free trial, theres no way I'm giving my banking or credit card details.

4. Does a good job matching similar faces but if you are American looking for someone in America...not a good option as nearly all matches are Russians from thier V.K social media site.

5. In time I hope it will be available on different platforms too.This program is not working at all after subscription.

6. That's why you have such a low rating because people can't test your app.This app shows you thousands of different kinds of faces, but when i tried it on ppl i literally know - none of these accounts were my friends' accounts.

7. Also makes you pay the Go Pro subscription but very vague how to opt out before your 3 day trial time is over.

8. Disappointed.I opted in for the free trial, once it was over, got billed, just as was expected, but Pro version did not activate.

9. It seems it automatically subscribe ppl after 3 day trial without asking.App is a scam, not one single photo match.

10. Do not pay for this, it's a scam TXAmazing app! I found the person I was looking for just in seconds.

11. In time I hope it will be available on different platforms too.

Steps to Troubleshoot & Fix FaceFind Issues

1. Fix FaceFind Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FaceFind: Restarting the app will resolve most errors.
  2. Update the FaceFind App. Here is how:
    1. On Android goto PlayStore » Search for "FaceFind" » Open FaceFind: VK & Web Find Face » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FaceFind » click "UPDATE".
  3. Clear FaceFind: VK & Web Find Face app cache: Clearing cached data will force your app to retrieve the latest data directly from FaceFind servers.
    1. On Android, goto Settings » Apps » Select "FaceFind: VK & Web Find Face" » click Storage » click "Clear Cache".
  4. Check FaceFind app permissions. If any of these permissions required to use your device's features are disenabled, FaceFind might not work.
  5. Uninstall and reinstall FaceFind. If nothing else has worked, completely uninstall FaceFind then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FaceFind not working


2. Fix FaceFind Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FaceFind be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FaceFind not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FaceFind may not be able to connect to the Internet when running in the background.

Reported Issues