Contact Memoji Customer Service

Why should I report an Issue with Memoji - Your 3D Facemoji & AR Emoji Maker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of iMoji Avatar Creator, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 😭😟This is a really good game it seems like no fun well that’s what I thought at first but now I love it it’s so fun all you do is design characters but it is still so fun you should try it but to the people who made this game I have but only one suggestion can you let us be characters walk around like design the characters and just a suggestion that would make it the funnest game ever I think I would play it every dayBad bad bad.... Paying 30 dollars a month for a stupid game like this!? Over priced, the color of hair thing didn't even work out for me! There's not enough decisions for hair when you don't even pay! Nothing else just bad! There you go! Another bad review put down here! Argh!!!😤It needed me to use my dads email for the three day trial and I don't want it to have my dad pay for the three day trial so sorry but I am not happy.

2. Which is ok, but all they other options for different faces you either have to BUY them or DOWNLOAD them, which i think is RIDICULOUS!! And the app is free but you can't actually get on it without taking a free trial, which is NOT free!! DON'T RECCOMEND😡So, like, can you like, umm.. I mean the game is great but, can we just, like put more colors on the hair, like, rainbow, so we can make more colorful ponies, or like, put different colors on the hair, like, purple or blue, or pastel, so it will be more fun.

3. THANK YOU.Kinda creepy...it's like my memoji has a mind of its own! Somehow I am able to drag it away with my screen, and when I did that, It looked like it was mouthing the words "What did I do wrong?" ! Also, when I drag it away it looks at me! Idk if this is a bug or not.

4. And more girl eyes, but other than that I think the creators did a wonderful job on this app I love you guys thx so muchWho ever made this app is LUCKY they got 2 stars! Now the app gives you a pre set character.

5. This App doesn't provide enough options to make the Memoji looks like your face.

6. There's a free trial that automatically turns to a yearly subscription for 60 bucks... Should have said so in advance.

7. This is the worst App of Memoji ever.This is an amazing app! I spend a lot of time on it and making characters! I would really like to have more memory on the app so I can load more characters on it.

8. I will uninstall right after installing.DO NOT INSTALL!!! practically everything needs paying for bearly anything is free.

9. Awful smile options! When you smile it shows the gums with very tiny theeth.

10. I went back to self-make the emoji and more than half let's just say Most of the stuff u needed money.

11. They don't even provide any options to have a nose, just the same nose for everybody.

1. Fix Memoji Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Memoji: Restarting the app will resolve most errors.
2. Update the Memoji App. Here is how:
   1. On Android goto PlayStore » Search for "Memoji" » Open Memoji - Your 3D Facemoji & AR Emoji Maker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Memoji » click "UPDATE".
3. Clear Memoji - Your 3D Facemoji & AR Emoji Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Memoji servers.
   1. On Android, goto Settings » Apps » Select "Memoji - Your 3D Facemoji & AR Emoji Maker" » click Storage » click "Clear Cache".
4. Check Memoji app permissions. If any of these permissions required to use your device's features are disenabled, Memoji might not work.
5. Uninstall and reinstall Memoji. If nothing else has worked, completely uninstall Memoji then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Memoji not working

2. Fix Memoji Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Memoji be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Memoji not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Memoji may not be able to connect to the Internet when running in the background.