Contact Live Earth Cam Customer Service

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1. Fix Live Earth Cam Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Live Earth Cam: Restarting the app will resolve most errors.
2. Update the Live Earth Cam App. Here is how:
   1. On Android goto PlayStore » Search for "Live Earth Cam" » Open Live Earth Cam - Webcam 3D, Earth Camera Online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Live Earth Cam » click "UPDATE".
3. Clear Live Earth Cam - Webcam 3D, Earth Camera Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Live Earth Cam servers.
   1. On Android, goto Settings » Apps » Select "Live Earth Cam - Webcam 3D, Earth Camera Online" » click Storage » click "Clear Cache".
4. Check Live Earth Cam app permissions. If any of these permissions required to use your device's features are disenabled, Live Earth Cam might not work.
5. Uninstall and reinstall Live Earth Cam. If nothing else has worked, completely uninstall Live Earth Cam then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Live Earth Cam not working

2. Fix Live Earth Cam Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Live Earth Cam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Live Earth Cam not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Live Earth Cam may not be able to connect to the Internet when running in the background.