Contact Phogy, 3D Camera Customer Service

Why should I report an Issue with Phogy, 3D Camera?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vivoti Services Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thai is impossible! If you rotate your device, and I'm assuming they mean my phone, it immediately takes the target area away from the point selected! So, I'm not stupid and CAN read directions! Since I've done everything it tells me to do, and my end photo is either a still photo or a piece of blue, the instructions must not be easy to understand.

2. When you view the image with the Phogy software on your phone, it is really nice in 3D format but when you share the 3D image to the others or Facebook, the 3D display image becomes like normal mp4 video or GIF format and no difference from taking a normal video from my phone camera and share with the others.

3. I really don't understand why Android doesn't let us with dual cameras do 3d photos by now!Not a big fan of this app it's just not as good as another one I've tried and the quality is extremely low for even a free version.

4. My only complaint is I wish the 3d photo would be activated by scrolling like on the iPhone as opposed to to someone having to press play on FacebookIt says to move device around, keeping the target spot on the selected area.

5. Sharing converts the moving photo to a movie or gif which for some reason is not nearly as cool as moving your phone to view the 3d photo.While its a great app.

6. Why should I spend money on the pro version without even knowing if it will also be blurry? As-is, the free version is useless.Not easy to use.

7. When you move your phone the photo moves and changes the perspective, creating a 3d effect.

8. It would be great if they can be shared on Facebook or Instagram as a moving photo.

9. Taking 3d pics are easy, you just move your phone sideways keeping your subject centered.

10. Unless u want 2 waste $3.Fun, but doesn't export as a live 3d photo.

11. It also doesn't help that I can get high quality photos in another app for free.

1. Fix Phogy, 3D Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Phogy, 3D Camera: Restarting the app will resolve most errors.
2. Update the Phogy, 3D Camera App. Here is how:
   1. On Android goto PlayStore » Search for "Phogy, 3D Camera" » Open Phogy, 3D Camera » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Phogy, 3D Camera » click "UPDATE".
3. Clear Phogy, 3D Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Phogy, 3D Camera servers.
   1. On Android, goto Settings » Apps » Select "Phogy, 3D Camera" » click Storage » click "Clear Cache".
4. Check Phogy, 3D Camera app permissions. If any of these permissions required to use your device's features are disenabled, Phogy, 3D Camera might not work.
5. Uninstall and reinstall Phogy, 3D Camera. If nothing else has worked, completely uninstall Phogy, 3D Camera then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Phogy, 3D Camera not working

2. Fix Phogy, 3D Camera Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Phogy, 3D Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Phogy, 3D Camera not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Phogy, 3D Camera may not be able to connect to the Internet when running in the background.