Published by Visual IT Limited

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Why should I report an Issue with New York Subway by Zuti?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Visual IT Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

New York Subway Customer Insights

1. Only for tourists who are staying in center of the city.gooody appWow what a great app :-) Unique map and interface but works really well.

2. The UI is clunky and frustrating often times.Embark.nyc is betterIt seems pretty fundamental to combine street addresses with subway maps.

3. Refund!Recommended, use all the time.Finally a great updateMap is incomplete.

4. I gave 3 stars because even though it's basically functioning like a paper map it does look better.

5. It often did not find routes between disconnected stations.Couldnt locate on gps.

6. Does not show most of Brooklyn or Queens, but only the.

7. It's been over six months without update.

8. center of NY.

Steps to Troubleshoot & Fix New York Subway Issues

1. Fix New York Subway Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart New York Subway: Restarting the app will resolve most errors.
  2. Update the New York Subway App. Here is how:
    1. On Android goto PlayStore » Search for "New York Subway" » Open New York Subway by Zuti » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for New York Subway » click "UPDATE".
  3. Clear New York Subway by Zuti app cache: Clearing cached data will force your app to retrieve the latest data directly from New York Subway servers.
    1. On Android, goto Settings » Apps » Select "New York Subway by Zuti" » click Storage » click "Clear Cache".
  4. Check New York Subway app permissions. If any of these permissions required to use your device's features are disenabled, New York Subway might not work.
  5. Uninstall and reinstall New York Subway. If nothing else has worked, completely uninstall New York Subway then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing New York Subway not working


2. Fix New York Subway Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make New York Subway be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to New York Subway not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, New York Subway may not be able to connect to the Internet when running in the background.

Reported Issues