Published by EclixTech

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Why should I report an Issue with MP3 Converter - Video to MP3?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EclixTech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MP3 Converter - Video to MP3 image 1 contact MP3 Converter - Video to MP3 image 2

MP3 Converter Customer Insights

1. You want to draw on a person's folders of videos on their device I don't say videos I just copy the videos for their music your app does not do the simple things if a person wants to copy a music video from online and converted into an MP3 folder file a song only I only want the only.Download a song is only half complete if the Bands album cover doesn't come as well.

2. total amazing app.Thank you Developers and creators for this app becouse its a True Mp3 Converter for download Beutifull music Thank you Dev for your Good work?god bless, and For music Lovers Downloaders there i Recomend this for you, app and you for download your Favorite Songs in the world and play it its a D'best youtube downloader or anything else connecting too music app for downloadEasy to convert any video and audio by using this converter.

3. You do not have this app setup for a person to copy like a YouTube video music video they want to convert into an MP3 song just a song they want from the video you don't have it set up for that.

4. I give this ONE star because I was able to extract an mp3 from youtube but other than getting the song this software sucks+one of the best audio and video converter all things are perfect.

5. Fulfilling almost my all needsGave the option to use a ULR to download from - doesn't work at all.

6. one of the best video converterGood one.

7. App works perfectly and interfaces are also fabulous.

8. totally amazing app.

9. and easy to use.

Steps to Troubleshoot & Fix MP3 Converter Issues

1. Fix MP3 Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MP3 Converter: Restarting the app will resolve most errors.
  2. Update the MP3 Converter App. Here is how:
    1. On Android goto PlayStore » Search for "MP3 Converter" » Open MP3 Converter - Video to MP3 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MP3 Converter » click "UPDATE".
  3. Clear MP3 Converter - Video to MP3 app cache: Clearing cached data will force your app to retrieve the latest data directly from MP3 Converter servers.
    1. On Android, goto Settings » Apps » Select "MP3 Converter - Video to MP3" » click Storage » click "Clear Cache".
  4. Check MP3 Converter app permissions. If any of these permissions required to use your device's features are disenabled, MP3 Converter might not work.
  5. Uninstall and reinstall MP3 Converter. If nothing else has worked, completely uninstall MP3 Converter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MP3 Converter not working


2. Fix MP3 Converter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MP3 Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MP3 Converter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MP3 Converter may not be able to connect to the Internet when running in the background.

Reported Issues