Published by Techlogix

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Why should I report an Issue with Video Splitter for Messenger?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Techlogix to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Video Splitter Customer Insights

1. and if you press upload to facebook it will auto upload with the pattern 1,2,3 on and on that you put the videos on patterns!Every time I try to split longer videos, it always says something went wrong.The problem is after split all Video not coming like step by step all comes randomly! Why?Eaey to use.

2. Where's the Video I want to split? For some reason Gallery doesn't show all the videos.

3. You can customized the length of the videos 👍I'll give 5* and Everything is Amazing, Cutting Splitting are doing great.Awesome app for splitting videos for Facebook.

4. So often I can't even find the video l want to split.

5. Why can't the app see all the videos on my device straight away?It doesn't consistently cut it at 26 seconds, there's seconds of error everytime.

6. The folder has split video.

7. add a box on that video and if you check the video it will says "1" And check another box it will says "2" On and on to complete all the video.

8. Good JoB!Video Splitter for Messenger is brilliant.

9. Not bombarded with commercial videos.

10. Some videos are 24, some 25 some 26 some 27 some 28.

11. It didn't disappoint! I'd recommend it to anyone.. it's the best and deserves ⭐⭐⭐⭐⭐⭐⭐The app is working.

Steps to Troubleshoot & Fix Video Splitter Issues

1. Fix Video Splitter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Splitter: Restarting the app will resolve most errors.
  2. Update the Video Splitter App. Here is how:
    1. On Android goto PlayStore » Search for "Video Splitter" » Open Video Splitter for Messenger » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Splitter » click "UPDATE".
  3. Clear Video Splitter for Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Splitter servers.
    1. On Android, goto Settings » Apps » Select "Video Splitter for Messenger" » click Storage » click "Clear Cache".
  4. Check Video Splitter app permissions. If any of these permissions required to use your device's features are disenabled, Video Splitter might not work.
  5. Uninstall and reinstall Video Splitter. If nothing else has worked, completely uninstall Video Splitter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Splitter not working


2. Fix Video Splitter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Splitter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Splitter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Splitter may not be able to connect to the Internet when running in the background.

Reported Issues