Contact Video Splitter Customer Service

Why should I report an Issue with Video Splitter for WhatsApp?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tomin to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. However, there have been several instances where I try to split a video and the aoo fails with the notification that "The video isn't playable" I'd like to know if there are aby ideal file formats for the app to work because both the videos I have split successfully and the one that have failed are all mp4.

2. Would love to see this issue fixed.A very good application that has helped me resolve a big challenge I used to hv trying to break long videos I want to post on WhatsApp status.

3. Additionally, I noticed that the split videos don't have any repeating scenes, which is not the case with other similar apps.It worked fine for few days.

4. I tried uploading a video on my WhatsApp status and it worked flawlessly.

5. Ads are there but doesn't bother me as I didn't buy premium version.The app is very nice and works ver well when it does work.

6. Unless it link to any on-line advertisement, the application will not start the splitting work.

7. However, I would like to verify its stability by testing a few more videos before making a final decision.

8. It may cut 1 or 3 seconds between splited video and does not even cut the end properlyEasy to use.

9. This video splitter is excellent.

10. It will simply hang foreverIt doesn't spilt uniformly.

11. The developer team deserves praise for creating such a great app.

1. Fix Video Splitter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Splitter: Restarting the app will resolve most errors.
2. Update the Video Splitter App. Here is how:
   1. On Android goto PlayStore » Search for "Video Splitter" » Open Video Splitter for WhatsApp » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Splitter » click "UPDATE".
3. Clear Video Splitter for WhatsApp app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Splitter servers.
   1. On Android, goto Settings » Apps » Select "Video Splitter for WhatsApp" » click Storage » click "Clear Cache".
4. Check Video Splitter app permissions. If any of these permissions required to use your device's features are disenabled, Video Splitter might not work.
5. Uninstall and reinstall Video Splitter. If nothing else has worked, completely uninstall Video Splitter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Splitter not working

2. Fix Video Splitter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Splitter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Splitter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Splitter may not be able to connect to the Internet when running in the background.