Contact Video Splitter Customer Service

Why should I report an Issue with Video Splitter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of photoshop mobile apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Umm okay...so after I split a five min video into 60 seconds each, it doesn't allow you to save any of them, so they are just sitting in the app....where is the save button? I mean atleast if you had a save to gallery or photos then this app would be somewhat good, but the only thing it does is, it splits videos, which takes a long time, and it doesn't save the video it splits to your phone.

2. This is the only thing lacking on this app in order to give it 5⭐It does split video in the desired duration but the problem is that the split videos are not in the correct order.

3. Every time i click on "Split Video" I get different folders with different number of videos found.

4. If you click single split it takes 45 minutes to split a 24 minute video into the same 24 minute video that it started as... What even is this app?So it doesn't seem like I am such a wicked person hence I am giving a one star.

5. It really helps us and makes the task 90% easy specially for status sharing of WhstsApp, Facebook etc... Only one missing function which i felt to have is "one click direct sharing option of entire splitted video also with the existing option on selecting each videos.

6. If you do a custom split, it splits your video into two equal parts except for the extra 24 second clip it takes off the end for no apparent reason and separates into its own clip.

7. And when I try to split any video, it complains about unsupported format, even simple videos made with my phone.

8. After the app did its thing, it showed that it was split at 57 sec, but when played, the video goes past the mark.

9. The most annoying aspect of it all is that the app takes forever to split videos and approximately 50MB of precious data.

10. It's worth noting that the second video was split to be 29 seconds instead of exactly 30.

11. Also, there is no option to select number of split files; only split duration.Quite a good idea, but could use some technical improvement.

1. Fix Video Splitter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Splitter: Restarting the app will resolve most errors.
2. Update the Video Splitter App. Here is how:
   1. On Android goto PlayStore » Search for "Video Splitter" » Open Video Splitter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Splitter » click "UPDATE".
3. Clear Video Splitter app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Splitter servers.
   1. On Android, goto Settings » Apps » Select "Video Splitter" » click Storage » click "Clear Cache".
4. Check Video Splitter app permissions. If any of these permissions required to use your device's features are disenabled, Video Splitter might not work.
5. Uninstall and reinstall Video Splitter. If nothing else has worked, completely uninstall Video Splitter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Splitter not working

2. Fix Video Splitter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Splitter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Splitter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Splitter may not be able to connect to the Internet when running in the background.