Published by Veeapps on Sep 10, 2024

Report an issue with Speed Test Internet SpeedSmart.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Speed Test Internet SpeedSmart?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Veeapps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Speed Test Internet SpeedSmart image 1 contact Speed Test Internet SpeedSmart image 2

Speed Test Internet SpeedSmart Customer Insights

1. Response to developers reply: did you even read my original comment? When I launch the map to display speed test results it defaults to New Jersey, I am in Texas! Have nothing to do with the server I chose for testing the speed.

2. I'm very happy with my performance.This speed test app is very underrated, I like the features it offers especially the ISP map to compare providers in different cities based on speed tests.

3. Something is broken, please fix it.FINALLY found an app that's fast, accurate, easy to use, easy to understand, easy to read, offers a wide range of additional data that relates directly to the tests that it's conducting and provides quality help and guidance.

4. No warning! Ookla's Speedtest have lots of ads and none of them feature jump scares!A isp provider engineer plugged my downstream cable into his device showing everything so I know what speed I got coming in.

5. The only criticism I can give is the speeds seem a little slower compared to other speed tests apps but there could be outside factors to that.

6. Restarted my phone, looked through every UI button, and did everything I could but I couldn't find the button to actually speed test.

7. I'm sure fibre optic or hybrid core fttp are different then a telephone cable speed.

8. But, when I tried to speed test, there was no button anywhere.

9. Update: got a response over a month ago saying it would be added, yet nothing has changed.Its good, but... I purchased pro on my iPhone and was signed in, well when I went to sign in and restore the purchased package.

10. Speaking of ads, when you run about 3-5 tests back to back ads overlay the results on iOS & Android? Then you must close the ad to see the results.

11. Wow... I loved this app for apple but android does not work well.The app didn't work on my Galaxy S21, but it works great on my Pixel 6.

Steps to Troubleshoot & Fix Speed Test Internet SpeedSmart Issues

1. Fix Speed Test Internet SpeedSmart Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Speed Test Internet SpeedSmart: Restarting the app will resolve most errors.
  2. Update the Speed Test Internet SpeedSmart App. Here is how:
    1. On Android goto PlayStore » Search for "Speed Test Internet SpeedSmart" » Open Speed Test Internet SpeedSmart » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Speed Test Internet SpeedSmart » click "UPDATE".
  3. Clear Speed Test Internet SpeedSmart app cache: Clearing cached data will force your app to retrieve the latest data directly from Speed Test Internet SpeedSmart servers.
    1. On Android, goto Settings » Apps » Select "Speed Test Internet SpeedSmart" » click Storage » click "Clear Cache".
  4. Check Speed Test Internet SpeedSmart app permissions. If any of these permissions required to use your device's features are disenabled, Speed Test Internet SpeedSmart might not work.
  5. Uninstall and reinstall Speed Test Internet SpeedSmart. If nothing else has worked, completely uninstall Speed Test Internet SpeedSmart then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Speed Test Internet SpeedSmart not working


2. Fix Speed Test Internet SpeedSmart Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Speed Test Internet SpeedSmart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Speed Test Internet SpeedSmart not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Speed Test Internet SpeedSmart may not be able to connect to the Internet when running in the background.

Reported Issues