Published by Ubeeqo International on Jan 23, 2024

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Why should I report an Issue with Ubeeqo: Flexible Car Sharing?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ubeeqo International to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Ubeeqo: Flexible Car Sharing

1. Ubeeqo, a Europcar brand, is ideal if you want a flexible car sharing round-trip service for a short-term rental, such as a weekend getaway or a van for a trip to the garden centre.

2. You book and borrow your car or van using the car sharing app, with no need to go to a rental office, and choose any rental duration, from hours to days. It’s straightforward.

3. With a monthly fee: if you are a regular short-term rental customer then you can enjoy flexible car sharing even more cost-effectively with a small subscription.

4. Our short-term rental prices include mileage, fuel, car sharing insurance and congestion charges. It’s flexible.

5. With no monthly fee: if you are an occasional day car rental user, our zero-subscription option gives you flexible, low-cost round-trip hourly car hire whenever you want.

6. Register now and find car sharing locations for hourly car hire and day car rental near you.

7. Ubeeqo offers two car sharing usage models, depending on how you want to use the service.

8. Select the best short-term rental vehicle for your needs, choose a rental duration, and off you go.

9. Download the app now and you’ll find plenty of car sharing locations nearby.

10. If you run a small business, you can also tap into our car sharing fleet whenever you want.

11. Ubeeqo is Europe’s number-one car sharing app.

Ubeeqo Customer Insights

1. Worst customer service experience.Good cars with attractive prices but... Nothing works properly.

2. I did not yet drive a car, as the fees for changing bookings turned me off for now.[SOLUTION] login error and missing countries issue: the problem is that there exists three variants of the app, each with their own account and available countries.

3. Can not set account for Spain through app (although states is in Madrid and Barcelona), managed to create account through the website but was told need to upload drivers license through mobile app.

4. Rang customer service and told to delete and reset with did email, once I did this I got the exact same results.

5. It took me 8 days of everyday calling to customer service just to activate my profile.

6. They did not accept my permit because it is too old (paper format), no solutions provided but at least I got a sorry, I guess I'll go with the traditional renting companiesBad app experience: pictures to describe access into the parking lots are cut, hiding written instructions on them.

7. Search for APKPure on Google, then in the search bar of APKPure search for com.ubeeqo.mobilities. Install the package (APK) and you're good to go.Says it's Europe's number 1 car sharing app.

8. No understanding for the situation and no apology from the customer service.

9. I really had all the best intentions to give this service a shot but I have decided to switch to another one.Nothing works.

10. Worst customer service EVER.

11. The service hotline works fine (at least they always helped me out, in all situations I've been).

Steps to Troubleshoot & Fix Ubeeqo Issues

1. Fix Ubeeqo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ubeeqo: Restarting the app will resolve most errors.
  2. Update the Ubeeqo App. Here is how:
    1. On Android goto PlayStore » Search for "Ubeeqo" » Open Ubeeqo: Flexible Car Sharing » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ubeeqo » click "UPDATE".
  3. Clear Ubeeqo: Flexible Car Sharing app cache: Clearing cached data will force your app to retrieve the latest data directly from Ubeeqo servers.
    1. On Android, goto Settings » Apps » Select "Ubeeqo: Flexible Car Sharing" » click Storage » click "Clear Cache".
  4. Check Ubeeqo app permissions. If any of these permissions required to use your device's features are disenabled, Ubeeqo might not work.
  5. Uninstall and reinstall Ubeeqo. If nothing else has worked, completely uninstall Ubeeqo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ubeeqo not working


2. Fix Ubeeqo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ubeeqo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ubeeqo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ubeeqo may not be able to connect to the Internet when running in the background.

Reported Issues