Contact UBA Internet Banking Customer Service

Why should I report an Issue with UBA Internet Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of United Bank for Africa Plc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Worse is how this has been for over 1 year.I'm sincerely very disappointed that a Pan- African Bank like UBA can't develop an efficient Internet Banking Application that can give customers a time-life saving experience, that can help in emergency situations.

2. I have 3 other apps of other banks and the open with same network strenght while uba app shows error in connection except the mobile app which opens but I can only transfer maximum of 200,000K only a day.

3. many time I have try but couldn't get my statement print.Everything about using all the UBA Apps is difficult from the mobile banking to the internet mobile banking and to the secure pass app.

4. Thanks.this app does not give clear details of transactions... if a transfer is made, the name of the sender and recipient should reflect on the transaction history once you miss downloading the online receipt, it becomes impossible to get anything that shows the authenticity of your transaction, should the recipient claim no money was receivedThis app is the most annoying app I've ever seen.

5. Please ensure to make your apps more user friendly like other banks within 3 mins everything is settled but with your bank its the other way round.

6. very disappointed with the app but I have no other choice since I'm out of the country and when you call customer service they ask you to come to the branch.I enjoy using the app.

7. Sometimes I even prefer coming to your banking hall than using this app if I have the time and in the country.

8. it's a web browser which only access the banks internet banking website.

9. This was one of the reasons I closed my account with the old UBA some years ago and went to the reliable Standard Trust Bank.

10. The developers of this app need to see how other banks app like gtbank works and overhall this app.

11. This is why I downloaded that of internet banking app which refuses to open.This is not a banking app.

1. Fix UBA Internet Banking Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UBA Internet Banking: Restarting the app will resolve most errors.
2. Update the UBA Internet Banking App. Here is how:
   1. On Android goto PlayStore » Search for "UBA Internet Banking" » Open UBA Internet Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UBA Internet Banking » click "UPDATE".
3. Clear UBA Internet Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from UBA Internet Banking servers.
   1. On Android, goto Settings » Apps » Select "UBA Internet Banking" » click Storage » click "Clear Cache".
4. Check UBA Internet Banking app permissions. If any of these permissions required to use your device's features are disenabled, UBA Internet Banking might not work.
5. Uninstall and reinstall UBA Internet Banking. If nothing else has worked, completely uninstall UBA Internet Banking then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UBA Internet Banking not working

2. Fix UBA Internet Banking Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UBA Internet Banking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UBA Internet Banking not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UBA Internet Banking may not be able to connect to the Internet when running in the background.