Published by Tennessee Valley Authority on Aug 12, 2024

Report an issue with TVA Lake Info.
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Why should I report an Issue with TVA Lake Info?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tennessee Valley Authority to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TVA Lake Info

1. TVA Lake Info is an easy-to-use resource for operating on and around lakes and dams in the Tennessee Valley Authority region.

TVA Lake Info Customer Insights

1. It doesn't even show up on the master map of gauges along the river.I am a full time cruiser and this has always been my go to app for anchoring on the Tennessee River and Lakes, especially in the fall when levels are dropping.

2. I also have several fishing apps that log all your conditions at the exact time of your catch, and for some reason Watts Bar Lake doesn't allow its water gauge information.

3. Would love to see new features like listing the winter,summer, and flood pool nominal elevations.I just installed and the app doesn't work at all.

4. An enhancement would be to add a widget to display my favorite lake's level or other info without having to open the app.Don't bother downloading this app for generating schedule.

5. Just gives me a blank screen with a search box and searching for lakes does nothing.

6. Newest update and now the app doesn't work at allWill not load.

7. Now the app doesn't work after accepting usage and going through the new app info.

8. My app hasn't updated since 9-2-19, I went to Google Play and downloaded the update.

9. I uninstalled the app and downloaded the new app with the same results.Does not work.

10. I get to the page to search for Lakes and it hangs.

11. Had the old one, updated & it opens wit no lakes listed.

Steps to Troubleshoot & Fix TVA Lake Info Issues

1. Fix TVA Lake Info Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TVA Lake Info: Restarting the app will resolve most errors.
  2. Update the TVA Lake Info App. Here is how:
    1. On Android goto PlayStore » Search for "TVA Lake Info" » Open TVA Lake Info » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TVA Lake Info » click "UPDATE".
  3. Clear TVA Lake Info app cache: Clearing cached data will force your app to retrieve the latest data directly from TVA Lake Info servers.
    1. On Android, goto Settings » Apps » Select "TVA Lake Info" » click Storage » click "Clear Cache".
  4. Check TVA Lake Info app permissions. If any of these permissions required to use your device's features are disenabled, TVA Lake Info might not work.
  5. Uninstall and reinstall TVA Lake Info. If nothing else has worked, completely uninstall TVA Lake Info then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TVA Lake Info not working


2. Fix TVA Lake Info Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TVA Lake Info be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TVA Lake Info not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TVA Lake Info may not be able to connect to the Internet when running in the background.

Reported Issues