Contact Photo Progress Customer Service

Why should I report an Issue with Photo Progress: Before - After?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FA developer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It is still great for taking progress photos and adding notes on what I did but I specifically got it so I could do before and afters and send them to my teacher.I've been using this app for a while for my business before and after pics, but today I'm trying to save and the images are not saving to my gallery.

2. *This is far less nasty than my first pass.App crash frequentlyWhen i added a new tag , i lost access to the tag managerThis app has been great to use, but like others here I can't save pictures to my Gallery anymore which is really frustrating.

3. For those of you experiencing this issue, my workaround is taking a screenshot and then cropping it after selecting your images.Excellent bar one, that you cant change the sate of the images you upload.

4. Really works well the best thing about this app is that you can compare before and after images with zoom and you can save it in gallery at the exact zoomed in positionexactly whatvi been looking for.

5. I researched the problem, i concede it is possible that my phone may have contributed to the problem, [not likely but possible], so i deleted the nasty part.

6. It does not save the before or after photos to my phone or allow them to be exported.

7. States cannot create folder when trying to export photos.

8. I even paid the .99 for premium and the images are still not saving... Anybody else experiencing this?Bad app.

9. I'm using it for a ceramics class and doing before and after photos of pieces that are glazed.

10. It is possible this app only crashes my phone, so i maintain 1 star.

11. Does not allow to choose a different folder location.

1. Fix Photo Progress Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Photo Progress: Restarting the app will resolve most errors.
2. Update the Photo Progress App. Here is how:
   1. On Android goto PlayStore » Search for "Photo Progress" » Open Photo Progress: Before - After » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Progress » click "UPDATE".
3. Clear Photo Progress: Before - After app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Progress servers.
   1. On Android, goto Settings » Apps » Select "Photo Progress: Before - After" » click Storage » click "Clear Cache".
4. Check Photo Progress app permissions. If any of these permissions required to use your device's features are disenabled, Photo Progress might not work.
5. Uninstall and reinstall Photo Progress. If nothing else has worked, completely uninstall Photo Progress then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Photo Progress not working

2. Fix Photo Progress Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Photo Progress be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Photo Progress not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Photo Progress may not be able to connect to the Internet when running in the background.