Contact Raw Decoder Customer Service

Why should I report an Issue with Raw Decoder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TS Systems to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. most attractive feature is how it unlocks premium feature just by seeing an ad.Decreases quality a lot while does not affects file size and all (yes, I get JPEG of same 25mb as original photo and with much less details on photo)I tried many Apps but i found this is the Best App to convert Raw Images to JPG format.

2. has been a handy app for me over the few years i have been using it to decode raw images from my camera on the go, paid for the bulk convert option, and do quick shares of jpg files over skype etc.

3. Do not buy.Doesn't show RAW info, doesnt allow sorting of images so it takes _forever_ to scroll to find the latest images (why is it sorted in the wrong order to begin with?).

4. its a good app if you need to quickly convert a bunch of raw files for sharing without exif, and is actually still faster than the app i have replaced it with.Crashes constantly.

5. I couldn't even view the exif dataIts a fake app Not even a simulator Sitty apps don't belong to playstore.Loved it.

6. but i only recently realise that the raw files (cr2) when converting, get striped of most of their exif data, which no longer fits my needs.

7. It can save photos through out time..It does nothing but view.

8. Decoding is good, but product is essentially unusable.

9. I paid for the premium and still have ads.

10. Google refuses to refund.

11. Thanks DeveloperIt really nice.

1. Fix Raw Decoder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Raw Decoder: Restarting the app will resolve most errors.
2. Update the Raw Decoder App. Here is how:
   1. On Android goto PlayStore » Search for "Raw Decoder" » Open Raw Decoder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Raw Decoder » click "UPDATE".
3. Clear Raw Decoder app cache: Clearing cached data will force your app to retrieve the latest data directly from Raw Decoder servers.
   1. On Android, goto Settings » Apps » Select "Raw Decoder" » click Storage » click "Clear Cache".
4. Check Raw Decoder app permissions. If any of these permissions required to use your device's features are disenabled, Raw Decoder might not work.
5. Uninstall and reinstall Raw Decoder. If nothing else has worked, completely uninstall Raw Decoder then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Raw Decoder not working

2. Fix Raw Decoder Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Raw Decoder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Raw Decoder not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Raw Decoder may not be able to connect to the Internet when running in the background.