Contact Adobe Illustrator Draw Customer Service

Why should I report an Issue with Adobe Illustrator Draw?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Adobe to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Create vector artwork with image and drawing layers you can send to Adobe Illustrator or to Photoshop. • Sketch with five different pen tips with adjustable opacity, size and color. • Rename, duplicate, merge and adjust each individual layer. • Insert basic shape stencils or new vector shapes from Capture. • Send an editable native file to Illustrator or a PSD to Photoshop that automatically opens on your desktop.

2. Get easy in-app access to your assets — including Adobe Stock images, photos you processed in Lightroom, or scalable vector-based shapes created in Capture.

3. Adobe CreativeSync ensures that your files, fonts, design assets, settings and more all instantly appear in your workflow wherever you need them.

4. Winner of the Tabby Award for Creation, Design and Editing and PlayStore Editor’s Choice Award!

5. Publish your work to the Behance creative community and get feedback without leaving the app.

6. Start your creative work on any device and seamlessly pick it up on another.

7. Search for and license high-res, royalty-free images from inside Draw.

8. Incorporate quality imagery into your work.

9. You can also share through Facebook, Twitter and email.

1. 😊I think this is a wonderful vector-based drawing app for Android, but I have one main complaint: the gestures! Sometimes simply trying to zoom in and out can result in undoing your last action, which can be a tad frustrating.

2. On Android we can't rotate the picture efficiently, we can only zoom in and out which makes it difficult to acheive curves that we want in our drawings with comeplete lines.

3. And this was voted 1# art app on Android? smhPressure sensitivity is present and functional, there are 4 fully adjustable brushes plus an adjustable eraser, the zoom is a little weird, but you could get used to it.

4. Another thing is that on Apple, they are able to zoom in by 600%, which on Android is much less.

5. The undo and redo functions are way to similar to the zoom in/out function.

6. And when I try to move around the canvas, it just zooms in/out and I'm then accidentally undoing everything and it's crazy annoying! Plus, in my opinion, there should be some sort of lasso tool.

7. Another con is when you are zooming in and out it can become frustrating to get the project to move left and right.As a graphic designer I really love all of Adobe's products.

8. The only thing that I hate, absolutely hate and get so frustrated with, is the undo and redo gestures.

9. All this causes is more stress and anxiety than trying to get the lines right and it is painfully annoying.I enjoy being able to use illustrator on my phone.

10. The most disappointing thing about this app is that whenever I had to clear the data, it would undo most of the work I've done for the past 14 days.

11. Would love to see this issue resolved so that I can truly work on any project with ease, anytime I want.

1. Fix Adobe Illustrator Draw Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Adobe Illustrator Draw: Restarting the app will resolve most errors.
2. Update the Adobe Illustrator Draw App. Here is how:
   1. On Android goto PlayStore » Search for "Adobe Illustrator Draw" » Open Adobe Illustrator Draw » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Adobe Illustrator Draw » click "UPDATE".
3. Clear Adobe Illustrator Draw app cache: Clearing cached data will force your app to retrieve the latest data directly from Adobe Illustrator Draw servers.
   1. On Android, goto Settings » Apps » Select "Adobe Illustrator Draw" » click Storage » click "Clear Cache".
4. Check Adobe Illustrator Draw app permissions. If any of these permissions required to use your device's features are disenabled, Adobe Illustrator Draw might not work.
5. Uninstall and reinstall Adobe Illustrator Draw. If nothing else has worked, completely uninstall Adobe Illustrator Draw then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Adobe Illustrator Draw not working

2. Fix Adobe Illustrator Draw Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Adobe Illustrator Draw be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Adobe Illustrator Draw not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Adobe Illustrator Draw may not be able to connect to the Internet when running in the background.