Published by Triposo

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Why should I report an Issue with Germany Guide by Triposo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Triposo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Germany Guide Customer Insights

1. This is like having one of those expensive guidebooks, except you don't have to lug around a 600 page book, flip through pages to find what you're looking for, and it's free! So far so good!more than what i wish to have, just using my car GPS & this app really took my trip to a new level... needed to be updated with more photos..Very good.

2. The restaurant guides also pointed is in the right direction for a good meal every time.مرحباalways travel with triposo appsOffline maps, with short useful information.

3. When offline, I can use all the apps features including a phrasebook, maps that are clean, crisp and zoom easy, and a currency converter (that's a great touch).

4. Gps support but no navigationI'm preparing for a trip to Germany, and at first I downloaded a Guide Book through Google Books (and paid $ for it).

5. This app provided great information on the best sights to visit and the language guide also helped very much as I do not speak German and not all Germans speak English.

6. The maps does not work offline...Failed to loadI like it.

7. Now the app works fine, and although I have yet to use it while traveling, my test seem to show it has great potential.

8. Offline map no need internet.

9. We had no phone service and internet only in our hotel.

10. It was hard to read, the maps look like they were scanned, etc.

11. Then I found this app, and at first I had a hard time loading it.

Steps to Troubleshoot & Fix Germany Guide Issues

1. Fix Germany Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Germany Guide: Restarting the app will resolve most errors.
  2. Update the Germany Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Germany Guide" » Open Germany Guide by Triposo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Germany Guide » click "UPDATE".
  3. Clear Germany Guide by Triposo app cache: Clearing cached data will force your app to retrieve the latest data directly from Germany Guide servers.
    1. On Android, goto Settings » Apps » Select "Germany Guide by Triposo" » click Storage » click "Clear Cache".
  4. Check Germany Guide app permissions. If any of these permissions required to use your device's features are disenabled, Germany Guide might not work.
  5. Uninstall and reinstall Germany Guide. If nothing else has worked, completely uninstall Germany Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Germany Guide not working


2. Fix Germany Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Germany Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Germany Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Germany Guide may not be able to connect to the Internet when running in the background.

Reported Issues