Contact TopU Customer Service

Why should I report an Issue with TopU - video chat online?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Veego Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I met someone that I’ve been with for almost two years now and it’s still going strong! Now there are some creeps/guys looking for a one night stand sort of thing, but what dating app doesn't have creeps when you try chat online? I’m pretty sure they all do similar things.

2. Main problem is that opposite person cannot hear me, my mic is absolutely perfect.It's a free and easy way to meet new people and talk to strangers but with that said can attract creeps as well but all the while I did make some good friends and potential partners too so not all bad even tho can be rough sometimes.

3. All you can do is just enjoying live chat and meet new friends, awesome people with TopU.If you want to dump your money then use this application.

4. lolI've been using this app for over an year now and have met many nice people on it through a private chat rooms , we became good friends.

5. Totally, it's great live chat app.I was kind of skeptical about dating apps.

6. topulive video.. anyone use this app easyBefore this app, I never did anything like this live chat app I never did these apps.

7. It's really easy to build connection in the app since you can hop in any live chat and start random chatting with them right away.

8. But one day the most beautiful I can imagine comes to me and video chat me first.

9. Recommend it to anyone who'd like to make friends from different countries and culture!!They can't hear me, my coins are in vain, would you return them.

10. Plus the girls are also scammer asking for gifts to chat, if not they will not.

11. The app is looting us through expensive coins and scammer girls through giftsNice app .

1. Fix TopU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TopU: Restarting the app will resolve most errors.
2. Update the TopU App. Here is how:
   1. On Android goto PlayStore » Search for "TopU" » Open TopU - video chat online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TopU » click "UPDATE".
3. Clear TopU - video chat online app cache: Clearing cached data will force your app to retrieve the latest data directly from TopU servers.
   1. On Android, goto Settings » Apps » Select "TopU - video chat online" » click Storage » click "Clear Cache".
4. Check TopU app permissions. If any of these permissions required to use your device's features are disenabled, TopU might not work.
5. Uninstall and reinstall TopU. If nothing else has worked, completely uninstall TopU then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TopU not working

2. Fix TopU Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TopU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TopU not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TopU may not be able to connect to the Internet when running in the background.