Contact Counseling Customer Service

Why should I report an Issue with Counseling - Talk, Chat & Video Conference - Live?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Counseling - Talk to a Counselor to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Most important - keep on trying until you succeed!The last year has been so crappy for me, from my marriage falling apart after he cheated, to getting fired and just losing every ounce of self esteem I might have had - I really needed someone to talk to but I really couldn’t afford therapy - so this was the perfect solution! It's basically a fraction of the cost of traditional therapy in a shrink's clinic, but you get so much - i send my counselor messages ALL THE TIME and im starting to get back on my feetIt would probably be good, I wouldn't know it wont let me log in and makes me redo the stupid questionnaire over and over.

2. At first I was fine but pretty quickly i realized that my mental health is not something to play around with and looked for a solution that will let me take care of myself while not paying through my teeth - well ladies and gentlemen, this is it, the best way to get treatment for a good price!At the time I was feeling very depressed, Didn't even have the energy to go out and seek a therapist... Then a friend urged me to give this a go.

3. Plus, my Therapist is so professional and supportive.Gave me the blessed kick in the butt I needed! Whenever you're stuck in a rut and you find it hard to break the cycle... There are some great therapists here that will give you the push and support to move forward.

4. It's unbelievable how many times I had to switch! But unlike the old school therapists I used beforehand, the counselors on this app can be changed with a simple click of a button and that's really helpful when the chemistry just isn't working.thank you❤❤Online therapy sounds like something that can't actually work, but in truth - trying it is one of the best decisions I've ever made.

5. What's the point this is supposed to help with my issues and has so far just added fuel to the fire.I love being able to jot down all my thoughts and inner fears throughout the day and then have my Therapist react and reply to it all.

6. Using chat to talk to a therapist makes it so much easier for me to express myself, and the app is also so much more affordable than visiting a therapist's office and paying inflated hourly rates.

7. If you don't feel you've found the right one on your first try, you should feel free to move to another therapist until you get a comfortable feeling with your counselor.

8. Counseling talk is really awesome app.very good service this application.The next step after finding a therapist is finding out if you're a good fit.

9. Overall I really recommend this app if you're unsure about some things in your life and need a little guidance.I have recently been put into foster care and have felt as if nobody will listen to what i have to say.

10. Thank you.I recently severed the ties with my old therapist because it's really become a burden to pay.

11. I recently moved to Europe and was concerned I would have a hard time finding English speaking therapists.

1. Fix Counseling Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Counseling: Restarting the app will resolve most errors.
2. Update the Counseling App. Here is how:
   1. On Android goto PlayStore » Search for "Counseling" » Open Counseling - Talk, Chat & Video Conference - Live » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Counseling » click "UPDATE".
3. Clear Counseling - Talk, Chat & Video Conference - Live app cache: Clearing cached data will force your app to retrieve the latest data directly from Counseling servers.
   1. On Android, goto Settings » Apps » Select "Counseling - Talk, Chat & Video Conference - Live" » click Storage » click "Clear Cache".
4. Check Counseling app permissions. If any of these permissions required to use your device's features are disenabled, Counseling might not work.
5. Uninstall and reinstall Counseling. If nothing else has worked, completely uninstall Counseling then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Counseling not working

2. Fix Counseling Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Counseling be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Counseling not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Counseling may not be able to connect to the Internet when running in the background.