Published by Great Clips on Nov 1, 2024

Report an issue with Great Clips Online Check-in.
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Why should I report an Issue with Great Clips Online Check-in?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Great Clips to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Great Clips Online Check-in image 1 contact Great Clips Online Check-in image 2

About Great Clips Online Check-in

1. From there, just pick your favorite salon, and get on the waitlist from wherever you are. -Check estimated wait times based on current conditions in the salon and updates in real time. -Online Check-In: You save time by checking in to the salon ahead of time - saving your place in line. -ReadyNext®: Get text alerts to notify you when your estimated wait time reaches 15 minutes as your cue to head to the salon. -Save your favorite hair salon so it’s even quicker next time you check in! -Tap Check In again to be added to the wait list – no login, email, or profile required.

2. After you check in, you can watch your estimated wait time countdown and arrive at the salon when it's nearly your turn to get your service.

3. Online Check-In saves you time by seeing estimated wait times for hair salons near you.

4. If you'd like to receive a text message when your estimated wait time reaches 15 minutes, you can sign up for ReadyNext® text alerts.

5. Online Check-In will not be available during the first five minutes a salon is scheduled to be open.

6. Customers can check in online during the hours the salon is open.

7. We accept online check-in up until 30 minutes before closing time.

8. Enter your postal code or address and you'll be using Online Check-In in no time!

9. You can check in from any device that has internet (a smartphone, tablet, computer, etc. ). Go to greatclips. com, click on Find a Salon or Check In.

10. Once you arrive at the salon, let the stylists know you're there, and they will confirm your information and finish your check in.

11. This gives customers who are physically in the salon when it opens a chance to be checked in and have their names added to the waitlist.

Great Clips Online Check-in Customer Insights

1. Furthermore, it's just as easy to check in using their website on a mobile browser, the app itself offers no further functionality.App is great for the most part, just annoying that when I open the app and choose to checkin, instead of automatically zoning in on my location I have to tap the location button in order to zoom in from a country wide view to zoom into a city level.

2. that will eliminate the constant calls and be better for customers.Great App, that let's you CHECK IN ahead of time to save your spot in line for a haircut.

3. It only wants to tell you where the location is and only does anything during business hours.The great clips near me has had some pretty terrible stylists recently.

4. It is very misleading, and yes, always run updates and watched this several times before posting a negative review.super user friendly, a bit inconvenient that it's the only way at certain salons to actually get a place in line.

5. When you check in with the app at your home, the wait time is always less until you arrive near the store, which adds almost 7 to 10 extra minutes to the overall wait.

6. Emailed them before about it and I guess there's no plans to change that, I guess it's just one extra tap (and data to load the whole country)great for saving a place in line.

7. I think your app should provide a record keeper so I don't have to bring in a business card to get hole punched to accumulate 8 or 10 visits to receive a Free haircut.

8. many people call to ask causing the stylists to stop and answer the phone.

9. This is a wonderful idea!! I am hoping that as the app ages more, you can add features like keeping a copy of a haircut or style to show the stylest on your profile.

10. Super nice that it counts down the wait time until it's your turn.

11. The app also should provide a selection of your stylist if you have a preference if not auto fill...I love the app!! Before I left the house, I checked in.

Steps to Troubleshoot & Fix Great Clips Online Check-in Issues

1. Fix Great Clips Online Check-in Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Great Clips Online Check-in: Restarting the app will resolve most errors.
  2. Update the Great Clips Online Check-in App. Here is how:
    1. On Android goto PlayStore » Search for "Great Clips Online Check-in" » Open Great Clips Online Check-in » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Great Clips Online Check-in » click "UPDATE".
  3. Clear Great Clips Online Check-in app cache: Clearing cached data will force your app to retrieve the latest data directly from Great Clips Online Check-in servers.
    1. On Android, goto Settings » Apps » Select "Great Clips Online Check-in" » click Storage » click "Clear Cache".
  4. Check Great Clips Online Check-in app permissions. If any of these permissions required to use your device's features are disenabled, Great Clips Online Check-in might not work.
  5. Uninstall and reinstall Great Clips Online Check-in. If nothing else has worked, completely uninstall Great Clips Online Check-in then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Great Clips Online Check-in not working


2. Fix Great Clips Online Check-in Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Great Clips Online Check-in be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Great Clips Online Check-in not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Great Clips Online Check-in may not be able to connect to the Internet when running in the background.

Reported Issues

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