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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. I Request authority kindly update more Educational and job related News.The E-paper icon is not showing on the app and my subscription details I'm unable to see .

2. Once you click on a video news, The audio of the video will continue playing to the end.

3. Try to respect the Subscribers and address the issues ASAP.Ok. Published only important news.

4. I must've to say that the updates are useless and at the end of the day it becomes a kind of worst app.Nothing to say about news.

5. I feel that you have to be cautious about maintaining neutrality (political) while providing and serving news.

6. Best wishes to all associated with Ei Shomoy.This App is an absolute platform of Bengali News conveying.

7. In some news apps I have found, many a times the news are not updated in many sections.

8. I should mention that it is utmost necessary to remain totally apolitical while providing news.

9. Quickly view live State , National News and also Health , Education, Career News.

10. Video news are buffering always.

11. All time showing unable to loded news.

1. Fix Ei Samay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ei Samay: Restarting the app will resolve most errors.
2. Update the Ei Samay App. Here is how:
   1. On Android goto PlayStore » Search for "Ei Samay" » Open Ei Samay - Bengali News Paper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ei Samay » click "UPDATE".
3. Clear Ei Samay - Bengali News Paper app cache: Clearing cached data will force your app to retrieve the latest data directly from Ei Samay servers.
   1. On Android, goto Settings » Apps » Select "Ei Samay - Bengali News Paper" » click Storage » click "Clear Cache".
4. Check Ei Samay app permissions. If any of these permissions required to use your device's features are disenabled, Ei Samay might not work.
5. Uninstall and reinstall Ei Samay. If nothing else has worked, completely uninstall Ei Samay then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ei Samay not working

2. Fix Ei Samay Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ei Samay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ei Samay not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ei Samay may not be able to connect to the Internet when running in the background.