Contact Email Customer Service

Why should I report an Issue with Email - Mail Mailbox?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TOH Talent Team to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's a take-it or leave-it scenario once an account is added.Good attempt! But why not an ads free version This email client works well, but I rather pay than have ads... Ads are the worst thing ever... Because usually they show me products that I no longer need.

2. When you want to leave negative review it redirects you an email address, but if you want tk click on 5 starts then it takes you to the app store to rate them.

3. I have downgraded my review as although l like the layout, my deleted emails keeping bouncing back into the inbox and if I move emails to another folder they reappear too.

4. I like this app better than the factory email app on my Note 9 that sometimes didn't show anything or takes several minutes(not signal related) to see anything.

5. Very misleading and useless app, there are so much betterDecent app however it does not give option of time to check email.

6. When I put the default ports in, it went through, but now no emails will receive or send, and I can't find a place to correct the server info.

7. As a result the inbox is going to become unmanageable.The Draft option works better than Microsoft Outlook.

8. It gives me just what I want -- a straightforward display of my email with no unwanted frills.

9. Also when I put email in trash, it does not show up in trash to delete them.

10. If these issues are addressed, I will revise to 5 star rating.Doesn't seem to work properly with new Android power saving features, even with all power priorities properly set.

11. Lastly, you cannot change the sound for incoming email.

1. Fix Email Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Email: Restarting the app will resolve most errors.
2. Update the Email App. Here is how:
   1. On Android goto PlayStore » Search for "Email" » Open Email - Mail Mailbox » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Email » click "UPDATE".
3. Clear Email - Mail Mailbox app cache: Clearing cached data will force your app to retrieve the latest data directly from Email servers.
   1. On Android, goto Settings » Apps » Select "Email - Mail Mailbox" » click Storage » click "Clear Cache".
4. Check Email app permissions. If any of these permissions required to use your device's features are disenabled, Email might not work.
5. Uninstall and reinstall Email. If nothing else has worked, completely uninstall Email then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Email not working

2. Fix Email Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Email be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Email not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Email may not be able to connect to the Internet when running in the background.