Published by Tiendamia on Nov 21, 2024

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Why should I report an Issue with Tiendamia - Compras Online?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tiendamia to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Tiendamia - Compras Online image 1 contact Tiendamia - Compras Online image 2

About Tiendamia - Compras Online

1. Disfruta de la forma fácil de comprar productos del mundo con Tiendamia, la aplicación que te permite recibir tus compras directamente en la puerta de tu hogar. ¡Experimenta la mejor compra en línea desde donde quiera que estés!

2. Variedad: Navega por nuestro extenso catálogo que incluye tecnología, indumentaria y accesorios, deportes, libros, calzado, juguetes, y mucho más. Todo en un mismo lugar.

3. Experiencia Local: Disfruta de las mejores opciones de envío y aprovecha las promociones con bancos locales.

4. Nos encargamos de todo el proceso y entregamos el paquete directamente en tu puerta.

5. Además, te mantenemos informado sobre el estado de tu pedido en todo momento.

6. Con solo un par de clics, tus productos favoritos están en camino a tu hogar.

7. Atención Personalizada: Estamos aquí para ayudarte.

8. Puedes contactarnos por teléfono, email, y redes sociales.

9. Facilidad: Busca, selecciona, paga, y ya está.

10. Servicio Integral: No te preocupes por trámites aduaneros.

11. Descarga Tiendamia y vive una experiencia de compra internacional inigualable, ¡sin salir de casa!

Tiendamia Customer Insights

1. I downloaded the native app expecting something better but it's obviously a plain and simple web view with some native components to make it feel as such.My order was canceled because I didn't provided the information that was requested in a span of 12 hours, The call center wasn't helpful at all and they canceled my order without a previous notification by the app or email, terrible serviceUnusable piece of junk, couldn't even finish the first Captcha and I had to do an extra one already, not only that but the "waiting" how could you mess up a search? It literally gave me issues searching for the word iPhone, the most basic thing...Lightweight, fast and with a clean interface and convenient notifications like when your products arrive to the warehouse.What a frustrating idiotic waste of time.

2. Last but not least, beware of huge return (Not always possible) charges.I used this app during this year and everything went perfectly! It's definitely an excellent option to buy online; the products arrive in perfect condition and the customer service is quite good and attentive to customers, plus it's easy to buy with both, the card and Paypal, they also charge very little for shipping and delivery is fast, is 100% recommended👍🏻I do like the web app and I use it.

3. If it is available locally, you are probably better off using another app or going to a store as price usually ends up being the same or more as they overcharge for handling, weight (Yes, info comes from the stores but TiendaMia should adjust when the item is repackaged and charge/return the difference.

4. Shame on your customer support teams.I ordered more than 15 times on Tiendamia, every day the delivery service gets more useless in Quito.

5. I am not using it anymore.Very poor delivery services, long waiting periods.

6. If it's impossible to buy, why list it at all??? Don't waste my time!Two months waiting for my purchase.

7. I am still waiting for your teams to repurchase what you are saying Amazon cancelled.

8. Good option to buy stuff that is not available in the local market.

9. You made the effort to put a note on items that are too expensive to import by law.

10. You gave me a solution to my problem one week ago.

11. Otherwise, it can be considered a scam) and shipping.

Steps to Troubleshoot & Fix Tiendamia Issues

1. Fix Tiendamia Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tiendamia: Restarting the app will resolve most errors.
  2. Update the Tiendamia App. Here is how:
    1. On Android goto PlayStore » Search for "Tiendamia" » Open Tiendamia - Compras Online » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tiendamia » click "UPDATE".
  3. Clear Tiendamia - Compras Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Tiendamia servers.
    1. On Android, goto Settings » Apps » Select "Tiendamia - Compras Online" » click Storage » click "Clear Cache".
  4. Check Tiendamia app permissions. If any of these permissions required to use your device's features are disenabled, Tiendamia might not work.
  5. Uninstall and reinstall Tiendamia. If nothing else has worked, completely uninstall Tiendamia then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tiendamia not working


2. Fix Tiendamia Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tiendamia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tiendamia not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tiendamia may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Kindly, delete my Tiendamia account and inform me after deleting. I do not know you language and therefore Tiendamia is of no use for me. I created a account mistakenly while searching for a product.

    — by Ilma 2 years ago