Published by Fat-id Connecting

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Why should I report an Issue with Thunder VPN Lite?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fat-id Connecting to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Thunder VPN Lite image 1 contact Thunder VPN Lite image 2

Thunder VPN Lite Customer Insights

1. Great app it is very good but i put 4 stars Because sometimes it doesn't connect well please modify that part so that you should have 5 Stars it is only that part that I don't like but i like this app data is fast and we can use it in all app connection usingIt connects fast and its speed seems to be well , hope to be stable !I love the original Thunder VPN but WOW Lite BLOWS MY MIND it's super fast and more than I imagined.

2. Keep It up! Oh I'm finally a VIP MEMBER JUST FOR WATCHING 15 SECOND VIDEOAs you know because of filtering, we have serious problem with the net here in Iran but your VPN has made acceas to the net possible.

Steps to Troubleshoot & Fix Thunder VPN Lite Issues

1. Fix Thunder VPN Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Thunder VPN Lite: Restarting the app will resolve most errors.
  2. Update the Thunder VPN Lite App. Here is how:
    1. On Android goto PlayStore » Search for "Thunder VPN Lite" » Open Thunder VPN Lite » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Thunder VPN Lite » click "UPDATE".
  3. Clear Thunder VPN Lite app cache: Clearing cached data will force your app to retrieve the latest data directly from Thunder VPN Lite servers.
    1. On Android, goto Settings » Apps » Select "Thunder VPN Lite" » click Storage » click "Clear Cache".
  4. Check Thunder VPN Lite app permissions. If any of these permissions required to use your device's features are disenabled, Thunder VPN Lite might not work.
  5. Uninstall and reinstall Thunder VPN Lite. If nothing else has worked, completely uninstall Thunder VPN Lite then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Thunder VPN Lite not working


2. Fix Thunder VPN Lite Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Thunder VPN Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Thunder VPN Lite not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Thunder VPN Lite may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please I want to cancel my subscription after this one week is over.. It automatically took money from my credit card so I want to cancel after the 1 week please

    — by Juliette Bih 3 years ago