Published by Handy Apps on Jul 3, 2023

Report an issue with Hide Photos in Photo Locker.
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Why should I report an Issue with Hide Photos in Photo Locker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Handy Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Hide Photos in Photo Locker image 1 contact Hide Photos in Photo Locker image 2

Hide Photos in Photo Locker Customer Insights

1. Sorry guys!For everyone that "lost" their pictures for whatever reason on their android phones: Go to your file mamager program, and look at "internal storage" Go to the settings in the file manager app and select "Show Hidden Items" Now you can scroll down to the folder ".PL" In that folder is all of your pictures sorted by their respective Photo Locker folders.

2. Anything I can do to fix the problem or unhide the files manually? The app is not accepting my password and the prompt says password has been sent to the recovery email, however I haven't received any mail as of now.

3. Can you please at least send me the password?Keeps saying 0 photos have been imported no matter if i try to import 1 or multiple.

4. And it's also showing "sorry photo locker cannot be launched due to a missing file".

5. Been using it for many years until recently, the app not functioning, have tried many ways but couldn't get my photos back.

6. Now select all the renamed files and move them to your photos folder.

7. It says something about updating and restarting for new version... nothing is happening and I have sensitive documents and pictures I am trying to access.

8. Same thing with video locker! It's been a very long time now it's not working.

9. Can't trust this app any more I have lost my photos because of this appI've had this app for a long time.

10. Then 4 more ads to get to a picture.The app is not opening it's showing "please restart your device for New version" I have tried doing it multiple times but still not working.

11. Additionally, sharing photo via file explorer into this does not work.

Steps to Troubleshoot & Fix Hide Photos in Photo Locker Issues

1. Fix Hide Photos in Photo Locker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hide Photos in Photo Locker: Restarting the app will resolve most errors.
  2. Update the Hide Photos in Photo Locker App. Here is how:
    1. On Android goto PlayStore » Search for "Hide Photos in Photo Locker" » Open Hide Photos in Photo Locker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hide Photos in Photo Locker » click "UPDATE".
  3. Clear Hide Photos in Photo Locker app cache: Clearing cached data will force your app to retrieve the latest data directly from Hide Photos in Photo Locker servers.
    1. On Android, goto Settings » Apps » Select "Hide Photos in Photo Locker" » click Storage » click "Clear Cache".
  4. Check Hide Photos in Photo Locker app permissions. If any of these permissions required to use your device's features are disenabled, Hide Photos in Photo Locker might not work.
  5. Uninstall and reinstall Hide Photos in Photo Locker. If nothing else has worked, completely uninstall Hide Photos in Photo Locker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hide Photos in Photo Locker not working


2. Fix Hide Photos in Photo Locker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hide Photos in Photo Locker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hide Photos in Photo Locker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hide Photos in Photo Locker may not be able to connect to the Internet when running in the background.

Reported Issues