Published by Thanx on Dec 4, 2023

Report an issue with Elevate Rewards.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Elevate Rewards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Thanx to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Elevate Rewards

1. Simply sign in or create an account within the app and register your credit card or debit cards to instantly begin collecting reward points for every purchase at any EVO Entertainment Group Cinema, Venue, Entertainment Center, Restaurant or bar!

2. Sign up today & receive a FREE small popcorn on your next visit to an EVO Cinema or Refer a friend to become an Elevate™ member, and receive an automatic 50% progress towards your next reward!

3. Elevate Rewards™ members also receive exclusive access to special offers, birthday rewards, free size upgrades & more!

4. Elevate your entertainment experience with the official EVO Entertainment Group Elevate Rewards™ app!

5. Collect Elevate™ points and cash them in for dollars off your next purchase, and points NEVER expire!

6. Become an Elevate Rewards™ member and get rewarded TODAY!

Elevate Rewards Customer Insights

1. it's a favorite date spot for the wife and I.2nd App Update worked! Thanks for working on it and fixing it! I can purchase tickets again! Update: Updated the app , but now I get an err_cleartext_not permitted page instead of the white page with a grey line.

2. Make it to where I can search by theater instead of movie.I thoroughly enjoy this app! Good rewards! If you love going to the movies, why not get rewarded for it? And when I had a major issue and they worked tirelessly to help me fix it.

3. Plus a constant schedule of movies coming to a screen near you.. Download the app and start enjoying rewards and more.No way to see purchased tickets in app.

4. Disappointing.Rewards App makes it easy to do everything you need to enjoy a good movie, food and atmosphere at the EVO Entertainment's Theaters.

5. Now when I try to view seats for a particular showtime, it goes to a blank white screen and won't move past it.The app kept stalling on me to purchase tickets.

6. App still gets stuck on a white screen with a line through it and I am unable to purchase tickets.

7. I dont really understand why they use the app unless it's to keep people coming back, which isnt needed due to the awesome games, bowling, movies, food and full bar.

8. Do yourself a favor and just use the website.App is good, but there is a time limit to use rewards and then you lose them if not used, found that out by accidently pressing one.

9. Track you progress and gain rewards, plus see the shows and coming shows available.

10. it is super easy and every dime you spend at Evo Entertainment goes towards your rewards.

11. Smoothly and a breeze.Having issues logging in and requested change password, says it is sending link - nothing comes in.

Steps to Troubleshoot & Fix Elevate Rewards Issues

1. Fix Elevate Rewards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Elevate Rewards: Restarting the app will resolve most errors.
  2. Update the Elevate Rewards App. Here is how:
    1. On Android goto PlayStore » Search for "Elevate Rewards" » Open Elevate Rewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Elevate Rewards » click "UPDATE".
  3. Clear Elevate Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from Elevate Rewards servers.
    1. On Android, goto Settings » Apps » Select "Elevate Rewards" » click Storage » click "Clear Cache".
  4. Check Elevate Rewards app permissions. If any of these permissions required to use your device's features are disenabled, Elevate Rewards might not work.
  5. Uninstall and reinstall Elevate Rewards. If nothing else has worked, completely uninstall Elevate Rewards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Elevate Rewards not working


2. Fix Elevate Rewards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Elevate Rewards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Elevate Rewards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Elevate Rewards may not be able to connect to the Internet when running in the background.

Reported Issues