Contact Background Remover Customer Service

Why should I report an Issue with Background Remover - ChromaKe?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bill Tetley to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But its free lol.I leave honest reviews Good or bad! For this app my very first use I was very well surprised at it's ability to remove the green screen but even more so at the 3rd free filter which brightens the picture tremendously.

2. I have no idea how to work this app because weather I import an image or take a picture from camera it does not show on the greenscreen and also when I take a picture there is no selfie option so someone else has to take the picture for me🤦 ♀️.The app only gives me one backround option and the other backround options are not from the app but are from my gallery.

3. edit: like I said, very effective, but hacks your photosWorks nicely, and the only one that actually allows to choose how much of the background to clean (how strong the chroma is going to be), which doesn't make other places that are slightly green disappear too.

4. To those who are looking perfect app to remove green screen from picture and change background or save without.

5. (They never SAID it did video...)I downloaded a few different color backgrounds and red is by far other than green the most successful one that works for me.

6. Two , it dosen't save ! I will try reloading but i dont think that will fix it .Everytime I try to load a photo with green screen it will not load, Error.

7. Not all of us have a lot of money for perfect lighting and green screen material.

8. Why can't we just select the color we want filtered out, then be done? But nope, instead we have to make some weird bother to filter out the colors.Good enough - except for two things .

9. Automatic removal is near perfect.I swear, this app was hacking my device and deleting photos! There was one that I was entirely certain I had it on there, and it mysteriously dissappeared.

10. Backgrounds do distort a bit... and I wish there were an option to choose the display location.

11. I try to change the background from your basic one and it does not load.

1. Fix Background Remover Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Background Remover: Restarting the app will resolve most errors.
2. Update the Background Remover App. Here is how:
   1. On Android goto PlayStore » Search for "Background Remover" » Open Background Remover - ChromaKe » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Background Remover » click "UPDATE".
3. Clear Background Remover - ChromaKe app cache: Clearing cached data will force your app to retrieve the latest data directly from Background Remover servers.
   1. On Android, goto Settings » Apps » Select "Background Remover - ChromaKe" » click Storage » click "Clear Cache".
4. Check Background Remover app permissions. If any of these permissions required to use your device's features are disenabled, Background Remover might not work.
5. Uninstall and reinstall Background Remover. If nothing else has worked, completely uninstall Background Remover then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Background Remover not working

2. Fix Background Remover Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Background Remover be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Background Remover not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Background Remover may not be able to connect to the Internet when running in the background.