Contact Talkdesk Conversations Customer Service

Why should I report an Issue with Talkdesk Conversations?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Talkdesk, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Give every frontline employee the power to deliver exceptional customer experiences by extending Talkdesk beyond the call center to field technicians, outside sales, or location-based workers.

2. TalkdeskⓇ Conversations Mobile App is a native mobile contact center that puts the power of Talkdesk in an agent’s mobile phone or tablet.

3. Conversations Mobile App has all the functionality agents expect, including call controls, status settings, dispositions.

4. Integrate with your favorite CRM or Helpdesk systems, providing agents with quick access to customer context, and time-saving automations.

5. Stay on top of key performance metrics with reporting options that are designed to help you better manage remote teams and optimize your customer experience.

6. Empower agents to professionally handle customer conversations on any device.

7. Reach out to support@talkdesk. com so we can enable a free 30-day trial!

1. I can't make calls without the application getting hung up, frezzing, have to tap on the dailler two times just to open so that I can call the client.

2. And tech can never figure out the issue or fix the problem.Hi, my microphone only works when using the app I can't hear anything on my Bluetooth device.

3. Bluetooth only works through sound but microphone doesn't for some reason.

4. I had to shift from the desktop to app as my laptop mic was not working and its been a hell since then and I am not able to call from the app.

5. I will be increase my review when these instability issues are resolvedLess than Barebones functionality with a more glitches than I'm willing to put up with.

6. I installed the app and now can't open it.No issues at all, using this application since past 2 years and yet it has an absolutely perfect experience.

7. Please rectify the error or let me know how can I toggle between the numbers assigned to me for calling.I never really had any issues with this app in the past until the new update.

8. Earlier we used to get a drop-down to choose the number from which call can be made.

9. The call only gets made through the default number.

10. Also, my app is advertisement free.I can't change in between the numbers assigned to make a call from the app.

11. PLEASE FIX ASAP I use you guys everyday!!Too many glitches, doesn't work that well.

1. Fix Talkdesk Conversations Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Talkdesk Conversations: Restarting the app will resolve most errors.
2. Update the Talkdesk Conversations App. Here is how:
   1. On Android goto PlayStore » Search for "Talkdesk Conversations" » Open Talkdesk Conversations » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Talkdesk Conversations » click "UPDATE".
3. Clear Talkdesk Conversations app cache: Clearing cached data will force your app to retrieve the latest data directly from Talkdesk Conversations servers.
   1. On Android, goto Settings » Apps » Select "Talkdesk Conversations" » click Storage » click "Clear Cache".
4. Check Talkdesk Conversations app permissions. If any of these permissions required to use your device's features are disenabled, Talkdesk Conversations might not work.
5. Uninstall and reinstall Talkdesk Conversations. If nothing else has worked, completely uninstall Talkdesk Conversations then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Talkdesk Conversations not working

2. Fix Talkdesk Conversations Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Talkdesk Conversations be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Talkdesk Conversations not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Talkdesk Conversations may not be able to connect to the Internet when running in the background.