Published by freytag & berndt

Report an issue with PhoneMaps.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with PhoneMaps?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of freytag & berndt to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PhoneMaps Customer Insights

1. It would be great if whilst recording a route you had the option to display the track and direction taken so far in real time.Incredibile!!! This app offers all maps for free and is showing your position in real time.

2. I tried several apps and this one is excellent for hiking.works great , in the sense that it's helped me find hiking trails all over Europe and the Balkans, amazingly even in Kosovo.

3. Hike is hike, bike is bike, no extra fuss of complicated hiking and biking levels.

4. For manual reliable route mapping, this is probably the best free app I've come across.

5. Would be great if the "Via points" could be adjusted by drag and drop.

6. Also, could you introduce a way to read externally created GPX files? Please...?This is a really good, easy to use app.

7. Just two things: 1.

8. No issues at all with the latest updates.I bought a book where it's said that I have maps for free.

Steps to Troubleshoot & Fix PhoneMaps Issues

1. Fix PhoneMaps Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PhoneMaps: Restarting the app will resolve most errors.
  2. Update the PhoneMaps App. Here is how:
    1. On Android goto PlayStore » Search for "PhoneMaps" » Open PhoneMaps » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PhoneMaps » click "UPDATE".
  3. Clear PhoneMaps app cache: Clearing cached data will force your app to retrieve the latest data directly from PhoneMaps servers.
    1. On Android, goto Settings » Apps » Select "PhoneMaps" » click Storage » click "Clear Cache".
  4. Check PhoneMaps app permissions. If any of these permissions required to use your device's features are disenabled, PhoneMaps might not work.
  5. Uninstall and reinstall PhoneMaps. If nothing else has worked, completely uninstall PhoneMaps then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PhoneMaps not working


2. Fix PhoneMaps Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PhoneMaps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PhoneMaps not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PhoneMaps may not be able to connect to the Internet when running in the background.

Reported Issues