Contact eSchoolPLUS Family Customer Service

Why should I report an Issue with eSchoolPLUS Family?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PowerSchool Group LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Schedule: Let parents know where their children are on any given day throughout the year. * Provide extra resources such as lunch menus, social media accounts, and a unique RSS feed. * Plus, parents will always have access to important transportation information like pickup times, pickup days, bus number assignment, and bus stop location.

2. Right from the home screen, parents can choose from easy-to-view icons to access activities, notifications, classwork, report card, schedule, attendance, and more!

3. Grades on the Go: Parents can stay up-to-date on student success through detailed comments, class grades, and interim progress reports and report cards.

4. Easy to download and easy to use, the eSchoolPLUS Family App provides information for student success available for the parent on the go.

5. Parents simply log in and select a student and view vital information—right at their fingertips.

6. Alerts: Parents will be alerted of important notifications right on the home screen.

7. If your school does not show up, please contact your school district for more information.

8. This app is free to families of schools that have eSchoolPLUS Mobile Connector enabled.

9. Calendar: Assignments, events, activities, and tardies can be viewed as month or list details and can be synced with personal calendars for easy access.

1. I've uninstalled the app and reinstalled it, attempted to select the district but continues to give me the same error.Will only show child's name, all other info missing and when I click on anything it just tells me that data is missing.

2. Seems developer isn't making any progress fixing it.I had access to this application for over two years and then around Christmas it stopped working as I received and continue to receive "communication error" messages.

3. Thankfully, it is good for its purpose: chexking grades and classes.In December it started saying error connection when I try to log in and now it saws invalid login or password.

4. And for the app makers, you might as well add every district in the country, or the world to make it more accessible.Same issue that others are having... got a message when logging in that email/password was incorrect.

5. Now it wants me to select a new district and gives a communication error.

6. I have uninstalled and installed the app, with no luck.The app is extremely broken, anytime I try to look at something it usually ends up in a "connection error." Not to mention the utterly horrible UI the app has.

7. We can still log in thru computer to schools site but the app is usless!This app is the worst... its been over a month still having the same issue.

8. I can view the info in a cleaner format online.I'm having a similar issue as everyone else.

9. For last few days it tells me that there was an error and that's it.

10. I was going to try reinstalling, but after reading the recent feedback and learning that it doesn't help- I'm just uninstalling and letting this app go.

11. As far as the questions below...who knows, it won't show me anything, so I don't know the content.Use the computer website and save yourself the hassle.

1. Fix eSchoolPLUS Family Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart eSchoolPLUS Family: Restarting the app will resolve most errors.
2. Update the eSchoolPLUS Family App. Here is how:
   1. On Android goto PlayStore » Search for "eSchoolPLUS Family" » Open eSchoolPLUS Family » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eSchoolPLUS Family » click "UPDATE".
3. Clear eSchoolPLUS Family app cache: Clearing cached data will force your app to retrieve the latest data directly from eSchoolPLUS Family servers.
   1. On Android, goto Settings » Apps » Select "eSchoolPLUS Family" » click Storage » click "Clear Cache".
4. Check eSchoolPLUS Family app permissions. If any of these permissions required to use your device's features are disenabled, eSchoolPLUS Family might not work.
5. Uninstall and reinstall eSchoolPLUS Family. If nothing else has worked, completely uninstall eSchoolPLUS Family then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing eSchoolPLUS Family not working

2. Fix eSchoolPLUS Family Server issues & Internet Connection

1. Check network connection: An unstable Internet will make eSchoolPLUS Family be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to eSchoolPLUS Family not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, eSchoolPLUS Family may not be able to connect to the Internet when running in the background.