Published by Teaching Strategies, LLC on Nov 19, 2024

Report an issue with Teaching Strategies Family.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Teaching Strategies Family?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Teaching Strategies, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Teaching Strategies Family image 1 contact Teaching Strategies Family image 2

About Teaching Strategies Family

1. The Teaching Strategies Family App helps you build connections with your child’s teachers and caregivers through clear and meaningful two-way communication streams.

2. Stay connected to the learning that is taking place in your child’s classroom with multimedia-playlists, engaging activities, and two-way messaging with your child’s teacher.

3. The Teaching Strategies Family App is used by over 2,600 programs and 330,000 families to strengthen the connections between school and home.

4. When a teacher shares a new resource with you, you’ll be notified automatically by your preferred method of communication—email, push notification, or both. * be assured that all content is private and secure.

Teaching Strategies Family Customer Insights

1. For the past 2 weeks I have been getting notifications that the teacher is posting things, but when I go into the app the messages are not there, and there is no way to refresh or anything to get the new messages.Notifications are there or they aren't.

2. Even basic UX design would help, considering that the message input field doesn't move up with the keyboard so you're writing blind.

3. The main screen is blank, the messages tab doesn't load messages anymore.

4. I would love to be able to have the app do push notifications directly to my phone when the teacher sends something.This app is not user friendly at all.

5. At least they haven't completely messed up the web experience.This app barely worked previously but I've been unable to get it to work properly for weeks now.

6. I wish I could tell when the teacher reads messages.

7. The updates from teachers take significantly too long to load.Since this update the app has been having multiple issues.

8. It makes a little moving circle thing when you press the download button so it looks like it worked but there's no pictures to be found.

9. I practically need a magnifying glass to read the text from inches away.This is a bare bones app with few features and a clunky interface.

10. There is an option to recieve an email when the teacher posts things, but I get a lot of emails and they get lost in with everything else.

11. A IT tech needs to join in to make this app better, based on parent and teacher needs.

Steps to Troubleshoot & Fix Teaching Strategies Family Issues

1. Fix Teaching Strategies Family Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Teaching Strategies Family: Restarting the app will resolve most errors.
  2. Update the Teaching Strategies Family App. Here is how:
    1. On Android goto PlayStore » Search for "Teaching Strategies Family" » Open Teaching Strategies Family » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Teaching Strategies Family » click "UPDATE".
  3. Clear Teaching Strategies Family app cache: Clearing cached data will force your app to retrieve the latest data directly from Teaching Strategies Family servers.
    1. On Android, goto Settings » Apps » Select "Teaching Strategies Family" » click Storage » click "Clear Cache".
  4. Check Teaching Strategies Family app permissions. If any of these permissions required to use your device's features are disenabled, Teaching Strategies Family might not work.
  5. Uninstall and reinstall Teaching Strategies Family. If nothing else has worked, completely uninstall Teaching Strategies Family then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Teaching Strategies Family not working


2. Fix Teaching Strategies Family Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Teaching Strategies Family be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Teaching Strategies Family not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Teaching Strategies Family may not be able to connect to the Internet when running in the background.

Reported Issues